2018-November-29 Service Incident
Incident Report for Sauce Labs Inc
Resolved
We've made changes to our WebUI that allow for better communication and load balancing with our REST API. Performance has improved and the intermittent issues appear to have been resolved. All services are fully operational.
Posted 12 days ago. Nov 29, 2018 - 17:23 PST
Update
Our Web UI and REST API have been functioning normally, aside from one ten minute period of slowness around 12:30pm PST. We are continuing to look for the root cause.
Posted 12 days ago. Nov 29, 2018 - 14:15 PST
Update
Our Web UI and REST API are functioning normally at the moment, but the root cause is still unknown and periods of slowness may return. We are continuing to investigate.
Posted 12 days ago. Nov 29, 2018 - 11:23 PST
Investigating
Our Web UI and REST API are intermittently unavailable or responding slowly. We are investigating.
Posted 12 days ago. Nov 29, 2018 - 10:31 PST
This incident affected: REST API (REST API VMs) and Web Interface (Sauce UI, saucelabs.com).