Date: October 7, 2018
Time: 12:51 pm - 1:09 pm PDT
*Tests could not be run, Sauce Connect tunnels could not be started, and the web application and REST API were unavailable.
*Why it happened:
*A memory module in a database server failed and caused the database to run out of memory.
*How we fixed it:
*We failed over to the secondary database server.
*What we are doing to prevent it from happening again:
*We plan to make the database failover process more automated.