Sauce Labs Maintenance Windows for Sauce Labs
We are seeing issues running automated tests in our Apac-Southeast-1 Data Center, we are currently investigating.

All Systems Operational
Automated Browser Testing Operational
US-West Operational
US-East (Headless) Operational
EU-Central Operational
Automated Virtual Mobile Device Testing Operational
US-West Operational
EU-Central Operational
Automated Real Device Testing Operational
US-West Operational
EU-Central Operational
Native Mobile App Testing Operational
US-West Operational
EU-Central Operational
Live Browser Testing Operational
US-West Operational
EU-Central Operational
Live Virtual Mobile Device Testing Operational
US-West Operational
EU-Central Operational
Live Real Device Testing Operational
US-West Operational
EU-Central Operational
API Testing Operational
US-West Operational
EU-Central Operational
Legacy API Testing (apifortress.com) Operational
Visual Testing Hub Operational
Visual Testing Infrastructure Operational
Visual Testing REST API Operational
Visual Testing (Screener) UI Operational
Sauce Connect Operational
US-West Operational
US-East (Headless) Operational
EU-Central Operational
IPSec VPN Operational
US-West Operational
EU-Central Operational
Sauce Labs REST API Operational
US-West Operational
US-East (Headless) Operational
EU-Central Operational
Sauce Labs UI Operational
US-West Operational
US-East (Headless) Operational
EU-Central Operational
Insights Operational
US-West Operational
EU-Central Operational
Billing Operational
US-West Operational
EU-Central Operational
saucelabs.com Operational
Sauce Labs Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Sauce Labs Planned Maintenance Jul 16, 17:00-19:00 UTC
Sauce Labs will have a two hour previously scheduled maintenance window on July 16th, starting at 17:00 UTC and ending at 19:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted on Jun 21, 09:56 UTC
Sauce Labs Planned Maintenance Jul 23, 17:00-19:00 UTC
Sauce Labs will have a two hour previously scheduled maintenance window on July 23rd, starting at 17:00 UTC and ending at 19:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our EU data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted on Jun 21, 09:57 UTC
US-West-1 Windows and Linux VM Wait Times ?
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US-West-1 OSX and iOS Wait Times ?
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US-West-1 Android Emulator Wait Times ?
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US-West-1 Concurrency REST API Response Times ?
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US-East-1 Headless Wait Times ?
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EU-Central-1 Windows and Linux Wait Times ?
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EU-Central-1 OSX and iOS Wait Times ?
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EU-Central-1 Android Emulator Wait Times ?
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EU-Central-1 Concurrency REST API Response Times ?
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Past Incidents
Jul 6, 2022

No incidents reported today.

Jul 5, 2022

No incidents reported.

Jul 4, 2022

No incidents reported.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022
Resolved - All concurrency for affected customers has been restored. This incident is now resolved.
Jul 1, 12:11 UTC
Update - Organization concurrency for affected customers has been restored. We are still working on restoring team concurrency.
Jul 1, 11:23 UTC
Update - We have identified that this issue has affected Virtual Device and Desktop Browser concurrency as well as Real Device concurrency. We have identified all the affected customers and are working to restore concurrency.
Jul 1, 10:21 UTC
Identified - We have identified the cause of the issue and we are working on restoring Real Device testing concurrency to all affected customers now.
Jul 1, 09:51 UTC
Update - We are continuing to investigate this issue.
Jul 1, 09:50 UTC
Investigating - Some customers in our EU-Central-1 and US-West-1 data centers have lost access to Real Device testing. We are investigating.
Jul 1, 09:25 UTC
Jun 30, 2022

No incidents reported.

Jun 29, 2022
Resolved - After taking remedial action we are seeing all performance tests show their results as expected on both US and EU data centers. All services are fully operational.
Jun 29, 21:08 UTC
Investigating - We are currently seeing errors reported when accessing performance results on our us-west-1 and eu-central-1 data centers. We are currently investigating.
Jun 29, 19:51 UTC
Jun 28, 2022

No incidents reported.

Jun 27, 2022
Postmortem - Read details
Jul 4, 09:14 UTC
Resolved - The issues with our sign-up page are now resolved.
Jun 27, 13:32 UTC
Identified - We are still seeing errors reported when accessing our sign-up page from within EMEA, sign-up in the US is now working. We have identified the cause and are taking remedial action.
Jun 27, 13:07 UTC
Update - We are still seeing errors reported when accessing our sign-up page from within EMEA, sign-up in the US is now working. We are investigating
Jun 27, 12:11 UTC
Investigating - We are currently seeing errors reported when accessing our sign-up page. We are currently investigating.
Jun 27, 11:17 UTC
Jun 26, 2022
Postmortem - Read details
Jun 28, 14:57 UTC
Resolved - Tests and Sauce Connect tunnel is working normally in EU Data Center and the issue has been resolved. All services are fully operational.
Jun 26, 04:41 UTC
Monitoring - We've identified the root cause and taken remedial action. EU Services are now operational. We're monitoring.
Jun 26, 02:08 UTC
Investigating - Automated and Manual PC, Mac, Emulator/Simulator and Real Device testing, REST API and Sauce Connect tunnels are currently unavailable in EU Data Center. In addition, the EU Sauce Labs dashboard at https://app.eu-central-1.saucelabs.com is also unavailable. We're investigating.
Jun 26, 01:47 UTC
Jun 25, 2022
Completed - The scheduled maintenance has been completed.
Jun 25, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 17:00 UTC
Scheduled - Sauce Labs will have a two hour previously scheduled maintenance window on June 25th, starting at 17:00 UTC and ending at 19:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our EU data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Apr 29, 11:43 UTC
Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022
Postmortem - Read details
Jun 27, 14:50 UTC
Resolved - Between 13:30 UTC and 18:36 UTC, we experienced issues starting Mac OS Live tests via the Sauce Labs Dashboard in all of our Data Centers. This issue is now resolved. All services are fully operational.
Jun 22, 18:30 UTC