Sauce Labs Maintenance Windows for Sauce Labs
We are aware of and working to resolve intermittent WiFi connectivity and slowness issues affecting Android Real Devices in our US-West-1 data center. During a maintenance window on September 25, we made changes to our wireless infrastructure which has greatly improved the situation, but we are still monitoring and working on further improvements. Please contact our Support team should you wish to report any such issues.

All Systems Operational
Automated Browser Testing Operational
US-West Operational
US-East (Headless) Operational
EU-Central Operational
Automated Virtual Mobile Device Testing Operational
US-West Operational
EU-Central Operational
Automated Real Device Testing Operational
US-West Operational
EU-Central Operational
Native Mobile App Testing Operational
US-West Operational
EU-Central Operational
Live Browser Testing Operational
US-West Operational
EU-Central Operational
Live Virtual Mobile Device Testing Operational
US-West Operational
EU-Central Operational
Live Real Device Testing Operational
US-West Operational
EU-Central Operational
API Testing (API Fortress) UI Operational
API Testing (API Fortress) Platform Operational
Sauce Connect Operational
US-West Operational
US-East (Headless) Operational
EU-Central Operational
Sauce Connect (Legacy RDC) Operational
US-West Operational
EU-Central Operational
IPSec VPN Operational
US-West Operational
EU-Central Operational
Visual Testing Hub Operational
Visual Testing Infrastructure Operational
Visual Testing REST API Operational
Sauce Labs REST API Operational
US-West Operational
US-East (Headless) Operational
EU-Central Operational
Legacy RDC REST API Operational
US-West Operational
EU-Central Operational
Sauce Labs UI Operational
US-West Operational
US-East (Headless) Operational
EU-Central Operational
Legacy RDC UI Operational
Visual Testing (Screener) UI Operational
Insights Operational
US-West Operational
EU-Central Operational
Billing Operational
US-West Operational
EU-Central Operational
saucelabs.com Operational
Sauce Labs Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Sauce Labs Planned Maintenance Oct 30, 17:00-19:00 UTC
Sauce Labs will have a two hour previously scheduled maintenance window on Saturday, October 30 2021, starting at 17:00 UTC and ending at 19:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US-West-1 data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted on Apr 13, 21:54 UTC
Sauce Labs Planned Maintenance Nov 6, 17:00-19:00 UTC
Sauce Labs will have a two hour previously scheduled maintenance window on Saturday, November 6 2021, starting at 17:00 UTC and ending at 19:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our EU-Central-1 data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted on Apr 13, 22:02 UTC
Sauce Labs Planned Maintenance Dec 11, 18:00-20:00 UTC
Sauce Labs will have a two hour previously scheduled maintenance window on Saturday, December 11 2021, starting at 18:00 UTC and ending at 20:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US-West-1 data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted on Apr 13, 22:04 UTC
Sauce Labs Planned Maintenance Dec 18, 18:00-20:00 UTC
Sauce Labs will have a two hour previously scheduled maintenance window on Saturday, December 18 2021, starting at 18:00 UTC and ending at 20:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our EU-Central-1 data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted on Apr 13, 22:06 UTC
US-West-1 Windows and Linux VM Wait Times ?
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US-West-1 OSX and iOS Wait Times ?
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US-West-1 Android Emulator Wait Times ?
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US-West-1 Concurrency REST API Response Times ?
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US-East-1 Headless Wait Times ?
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EU-Central-1 Windows and Linux Wait Times ?
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EU-Central-1 OSX and iOS Wait Times ?
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EU-Central-1 Android Emulator Wait Times ?
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EU-Central-1 Concurrency REST API Response Times ?
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Past Incidents
Oct 21, 2021

No incidents reported today.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021
Resolved - After investigation, we are seeing devices start up as normal and not get disconnected. All services are fully operational.
Oct 18, 17:02 UTC
Investigating - We have received reports of Android devices getting "device disconnected" errors when navigating via Live Testing on our US West data center. We are investigating
Oct 18, 16:21 UTC
Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021
Resolved - Between 21:10 to 22:48 UTC, some REST API endpoints were affected. We took remedial action and the problem was resolved
Oct 12, 23:43 UTC
Postmortem - Read details
Oct 13, 14:38 UTC
Resolved - We have taken remedial action and tests are passing as intended. All services are fully operational.
Oct 12, 16:06 UTC
Investigating - Test runs using SauceCtl are failing with 400 error on US and EU DataCenters. We are investigating
Oct 12, 14:31 UTC
Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.