Sauce Labs Status

All Systems Operational

Automated Browser Testing Operational

US-West Operational

US-East (Headless) Operational

EU-Central Operational

Automated Virtual Mobile Device Testing Operational

US-West Operational

EU-Central Operational

Automated Real Device Testing Operational

US-West Operational

EU-Central Operational

Native Mobile App Testing Operational

US-West Operational

EU-Central Operational

Live Browser Testing Operational

US-West Operational

EU-Central Operational

Live Virtual Mobile Device Testing Operational

US-West Operational

EU-Central Operational

Live Real Device Testing Operational

US-West Operational

EU-Central Operational

API Testing Operational

US-West Operational

EU-Central Operational

Legacy API Testing (apifortress.com) Operational

Visual Testing Hub Operational

Visual Testing Infrastructure Operational

Visual Testing REST API Operational

Visual Testing (Screener) UI Operational

Sauce Connect Operational

US-West Operational

US-East (Headless) Operational

EU-Central Operational

IPSec VPN Operational

US-West Operational

EU-Central Operational

Sauce Labs REST API Operational

US-West Operational

US-East (Headless) Operational

EU-Central Operational

Sauce Labs UI Operational

US-West Operational

US-East (Headless) Operational

EU-Central Operational

Insights Operational

US-West Operational

EU-Central Operational

Billing Operational

US-West Operational

EU-Central Operational

saucelabs.com Operational

Sauce Labs Documentation Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Sauce Labs Planned Maintenance Jul 16, 17:00-19:00 UTC

Sauce Labs will have a two hour previously scheduled maintenance window on July 16th, starting at 17:00 UTC and ending at 19:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted on Jun 21, 09:56 UTC

Sauce Labs Planned Maintenance Jul 23, 17:00-19:00 UTC

Sauce Labs will have a two hour previously scheduled maintenance window on July 23rd, starting at 17:00 UTC and ending at 19:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our EU data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted on Jun 21, 09:57 UTC

System Metrics Month Week Day

US-West-1 Windows and Linux VM Wait Times

Fetching

US-West-1 OSX and iOS Wait Times

Fetching

US-West-1 Android Emulator Wait Times

Fetching

US-West-1 Concurrency REST API Response Times

Fetching

US-East-1 Headless Wait Times

Fetching

EU-Central-1 Windows and Linux Wait Times

Fetching

EU-Central-1 OSX and iOS Wait Times

Fetching

EU-Central-1 Android Emulator Wait Times

Fetching

EU-Central-1 Concurrency REST API Response Times

Fetching

Past Incidents

Jul 6, 2022

No incidents reported today.

Jul 5, 2022

No incidents reported.

Jul 4, 2022

No incidents reported.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

2022-July-01 Service Incident

Resolved - All concurrency for affected customers has been restored. This incident is now resolved.
Jul 1, 12:11 UTC

Update - Organization concurrency for affected customers has been restored. We are still working on restoring team concurrency.
Jul 1, 11:23 UTC

Update - We have identified that this issue has affected Virtual Device and Desktop Browser concurrency as well as Real Device concurrency. We have identified all the affected customers and are working to restore concurrency.
Jul 1, 10:21 UTC

Identified - We have identified the cause of the issue and we are working on restoring Real Device testing concurrency to all affected customers now.
Jul 1, 09:51 UTC

Update - We are continuing to investigate this issue.
Jul 1, 09:50 UTC

Investigating - Some customers in our EU-Central-1 and US-West-1 data centers have lost access to Real Device testing. We are investigating.
Jul 1, 09:25 UTC

Jun 30, 2022

No incidents reported.

Jun 29, 2022

2022-June-29 Service Incident

Resolved - After taking remedial action we are seeing all performance tests show their results as expected on both US and EU data centers. All services are fully operational.
Jun 29, 21:08 UTC

Investigating - We are currently seeing errors reported when accessing performance results on our us-west-1 and eu-central-1 data centers. We are currently investigating.
Jun 29, 19:51 UTC

Jun 28, 2022

No incidents reported.

Jun 27, 2022

2022-June-27 Service Incident

Postmortem - Read details
Jul 4, 09:14 UTC

Resolved - The issues with our sign-up page are now resolved.
Jun 27, 13:32 UTC

Identified - We are still seeing errors reported when accessing our sign-up page from within EMEA, sign-up in the US is now working. We have identified the cause and are taking remedial action.
Jun 27, 13:07 UTC

Update - We are still seeing errors reported when accessing our sign-up page from within EMEA, sign-up in the US is now working. We are investigating
Jun 27, 12:11 UTC

Investigating - We are currently seeing errors reported when accessing our sign-up page. We are currently investigating.
Jun 27, 11:17 UTC

Jun 26, 2022

2022-June-26 Service Incident

Postmortem - Read details
Jun 28, 14:57 UTC

Resolved - Tests and Sauce Connect tunnel is working normally in EU Data Center and the issue has been resolved. All services are fully operational.
Jun 26, 04:41 UTC

Monitoring - We've identified the root cause and taken remedial action. EU Services are now operational. We're monitoring.
Jun 26, 02:08 UTC

Investigating - Automated and Manual PC, Mac, Emulator/Simulator and Real Device testing, REST API and Sauce Connect tunnels are currently unavailable in EU Data Center. In addition, the EU Sauce Labs dashboard at https://app.eu-central-1.saucelabs.com is also unavailable. We're investigating.
Jun 26, 01:47 UTC

Jun 25, 2022

Sauce Labs Planned Maintenance

Completed - The scheduled maintenance has been completed.
Jun 25, 19:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 17:00 UTC

Scheduled - Sauce Labs will have a two hour previously scheduled maintenance window on June 25th, starting at 17:00 UTC and ending at 19:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our EU data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Apr 29, 11:43 UTC

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

2022-June-22 Resolved Service Incident

Postmortem - Read details
Jun 27, 14:50 UTC

Resolved - Between 13:30 UTC and 18:36 UTC, we experienced issues starting Mac OS Live tests via the Sauce Labs Dashboard in all of our Data Centers. This issue is now resolved. All services are fully operational.
Jun 22, 18:30 UTC