Sauce Labs Maintenance Windows for Sauce Labs
We are aware of and working to resolve intermittent WiFi connectivity and slowness issues affecting Android Real Devices in our US-West-1 data center. During a maintenance window on September 25, we made changes to our wireless infrastructure which has greatly improved the situation, but we are still monitoring and working on further improvements. Please contact our Support team should you wish to report any such issues.

All Systems Operational
Automated Browser Testing Operational
US-West Operational
US-East (Headless) Operational
EU-Central Operational
Automated Virtual Mobile Device Testing Operational
US-West Operational
EU-Central Operational
Automated Real Device Testing Operational
US-West Operational
EU-Central Operational
Native Mobile App Testing Operational
US-West Operational
EU-Central Operational
Live Browser Testing Operational
US-West Operational
EU-Central Operational
Live Virtual Mobile Device Testing Operational
US-West Operational
EU-Central Operational
Live Real Device Testing Operational
US-West Operational
EU-Central Operational
API Testing Operational
US-West Operational
EU-Central Operational
Legacy API Testing (apifortress.com) Operational
Visual Testing Hub Operational
Visual Testing Infrastructure Operational
Visual Testing REST API Operational
Visual Testing (Screener) UI Operational
Sauce Connect Operational
US-West Operational
US-East (Headless) Operational
EU-Central Operational
IPSec VPN Operational
US-West Operational
EU-Central Operational
Sauce Labs REST API Operational
US-West Operational
US-East (Headless) Operational
EU-Central Operational
Sauce Labs UI Operational
US-West Operational
US-East (Headless) Operational
EU-Central Operational
Insights Operational
US-West Operational
EU-Central Operational
Billing Operational
US-West Operational
EU-Central Operational
saucelabs.com Operational
Sauce Labs Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Sauce Labs Planned Maintenance May 21, 17:00-19:00 UTC
Sauce Labs will have a two hour previously scheduled maintenance window on May 21st, starting at 17:00 UTC and ending at 19:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our EU data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted on Mar 31, 15:33 UTC
Sauce Labs Planned Maintenance Jun 18, 17:00-19:00 UTC
Sauce Labs will have a two hour previously scheduled maintenance window on June 18th, starting at 17:00 UTC and ending at 19:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted on Apr 29, 11:39 UTC
Sauce Labs Planned Maintenance Jun 25, 17:00-19:00 UTC
Sauce Labs will have a two hour previously scheduled maintenance window on June 25th, starting at 17:00 UTC and ending at 19:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our EU data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted on Apr 29, 11:43 UTC
System Metrics Month Week Day
US-West-1 Windows and Linux VM Wait Times ?
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US-West-1 OSX and iOS Wait Times ?
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US-West-1 Android Emulator Wait Times ?
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US-West-1 Concurrency REST API Response Times ?
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US-East-1 Headless Wait Times ?
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EU-Central-1 Windows and Linux Wait Times ?
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EU-Central-1 OSX and iOS Wait Times ?
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EU-Central-1 Android Emulator Wait Times ?
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EU-Central-1 Concurrency REST API Response Times ?
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Past Incidents
May 20, 2022
2022-May-20 Service Incident
Resolved - Tunnel start in EU Data Center is back to normal. All services are fully operational.
May 20, 14:27 UTC
Monitoring - We have taken remedial action and are starting to see improvements. We are monitoring.
May 20, 13:56 UTC
Investigating - We are experiencing elevated error rates when starting tunnels in EU Data Center. We are investigating.
May 20, 13:37 UTC
May 19, 2022
2022-May-19 Resolved Service Incident
Resolved - Between 2:50 UTC and 4:00 UTC all real devices in our EU-Central-1 data center were temporarily unavailable. We took remedial action and the problem was resolved. All services are fully operational.
May 19, 03:00 UTC
May 18, 2022

No incidents reported.

May 17, 2022
2022-May-17 Resolved Service Incident
Resolved - Between 09:21 and 10:31 UTC, Live Real Device tests were unresponsive in our UI. Tests started but it was not possible to control the app or browser on the device. Remedial action was taken and these tests are now working as expected. All services are fully operational.
May 17, 10:30 UTC
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022
Sauce Labs Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 17:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 31, 15:40 UTC
Update - Sauce Labs will have a two hour previously scheduled maintenance window on May 14th, starting at 17:00 UTC and ending at 19:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Mar 31, 15:28 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 31, 15:26 UTC
May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022
2022-May-09 Service Incident
Resolved - After taking remedial action all tests are clear and running as expected. All services are fully operational.
May 9, 16:59 UTC
Identified - We have identified the issue causing tests in our us-east-1 data center (Headless Cloud) to fail. We are taking remedial action.
May 9, 16:27 UTC
Investigating - Tests running in our us-east-1 data center (Headless Cloud) are failing to start. We are currently investigating.
May 9, 15:16 UTC
May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

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