Resolved -
All concurrency for affected customers has been restored. This incident is now resolved.
Jul 1, 12:11 UTC
Update -
Organization concurrency for affected customers has been restored. We are still working on restoring team concurrency.
Jul 1, 11:23 UTC
Update -
We have identified that this issue has affected Virtual Device and Desktop Browser concurrency as well as Real Device concurrency. We have identified all the affected customers and are working to restore concurrency.
Jul 1, 10:21 UTC
Identified -
We have identified the cause of the issue and we are working on restoring Real Device testing concurrency to all affected customers now.
Jul 1, 09:51 UTC
Update -
We are continuing to investigate this issue.
Jul 1, 09:50 UTC
Investigating -
Some customers in our EU-Central-1 and US-West-1 data centers have lost access to Real Device testing. We are investigating.
Jul 1, 09:25 UTC