Sauce Labs Inc Status

All Systems Operational

Sauce Automated Operational

Sauce Manual Operational

Sauce Connect Operational

REST API Operational

Storage REST API Operational

Web Application Operational

saucelabs.com Operational

wiki.saucelabs.com Operational

Web Application — Archives Page Operational

Analytics Operational

Real Device Testing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Windows and Linux Wait Times

Fetching

OSX and iOS Wait Times

Fetching

Android Emulator Wait Times

Fetching

Past Incidents

May 21, 2018

No incidents reported today.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

2018-May-19 Service Incident

Resolved - This incident has been resolved.
May 18, 07:04 PDT

Investigating - The Sauce Labs dashboard is currently unavailable. We are investigating.
May 18, 06:43 PDT

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

Sauce Labs Planned Maintenance: Saturday, May 12th, 10:00am-12:00pm PDT

Completed - The scheduled maintenance has completed. All systems are fully operational.
May 12, 11:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 10:00 PDT

Scheduled - Sauce Labs will have a two hour previously scheduled maintenance window on Saturday, May 12th, starting at 10:00am PDT and ending at 12:00pm PDT.

During this maintenance window, we will be making updates to our infrastructure and services. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
May 9, 18:00 PDT

May 11, 2018

2018-May 9 Service Incident

Resolved - The corrected DNS entries appear to have fully propagated. All customers appear to be accessing our services normally. If problems continue, please contact us at help@saucelabs.com.
May 11, 11:09 PDT

Update - The corrected DNS entries continue to propagate. Usage of our service has almost returned to normal levels, which suggests many customers are running tests normally; however, there are still reports of saucelabs.com and ondemand.saucelabs.com not resolving to the correct IP. Known workarounds can be found at: https://support.saucelabs.com/hc/en-us/articles/360004062474-Using-Sauce-Labs-while-new-DNS-entries-are-propagating-following-May-8-2018-incident
May 10, 12:53 PDT

Update - We are continuing to monitor for any further issues.
May 9, 18:07 PDT

Monitoring - The updated DNS entries for saucelabs.com and ondemand.saucelabs.com are still in the propagation process. Some users will be unable to run automated tests, reach our UI, start Sauce Connect, or use the REST API. Alternate means to use our service can be found at https://support.saucelabs.com/hc/en-us/articles/360004062474-Using-Sauce-Labs-while-new-DNS-entries-are-propagating-following-May-8-2018-incident-
May 9, 18:06 PDT

May 10, 2018

2018-May-10 Service Incident

Resolved - This incident has been resolved.
May 10, 02:11 PDT

Monitoring - Wait times are returning to normal levels and we are monitoring for further issues.
May 10, 01:51 PDT

Investigating - Wait times for Automated and Manual tests are elevated and we are investigating.
May 10, 01:23 PDT

May 8, 2018

2018-May-8 Service Incident

Postmortem - Read details
May 15, 15:33 PDT

Resolved - DNS update is in place and propagation is expected to be ongoing for next 24 hours. All services are fully operational.
May 8, 14:37 PDT

Monitoring - We have identified the problem and corrected it. DNS update will take some time to propagate and take full effect. We’ll continue to monitor the situation.
May 8, 14:14 PDT

Investigating - We are experiencing intermittent DNS issue affecting domains saucelabs.com and ondemand.saucelabs.com. Intermittently, reaching REST API, Sauce Labs web application, and running automated tests may fail. We are investigating.
May 8, 14:03 PDT

May 7, 2018

No incidents reported.