All Systems Operational
Automated VM Testing Operational
Automated PC Testing   Operational
Automated Mac Testing   Operational
Automated iOS Simulator Testing   Operational
Automated Android Emulator Testing   Operational
Automated RDC Testing Operational
Automated RDC Testing, EU Data Center   Operational
Automated RDC Testing, US Data Center   Operational
Manual Testing Operational
Manual VM Testing   Operational
Manual RDC Testing   Operational
Sauce Connect Operational
Sauce Connect VM   Operational
Sauce Connect RDC   Operational
REST API Operational
REST API VMs   Operational
REST API RDC   Operational
Web Interface Operational
Sauce UI   Operational
Real Device Cloud UI   Operational
Analytics   Operational
saucelabs.com   Operational
Documentation Wiki   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Windows and Linux Wait Times ?
Fetching
OSX and iOS Wait Times ?
Fetching
Android Emulator Wait Times ?
Fetching
Past Incidents
Oct 22, 2018

No incidents reported today.

Oct 21, 2018

No incidents reported.

Oct 20, 2018
Completed - The maintenance window has completed. All services are fully operational.
Oct 20, 11:58 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 10:00 PDT
Scheduled - Sauce Labs will have a two hour previously scheduled maintenance window on Saturday, October 20th, starting at 10:00am PDT and ending at 12:00pm PDT.

During this maintenance window, we will be making updates to our infrastructure and services. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Oct 12, 16:43 PDT
Oct 19, 2018
Resolved - Amazon’s S3 incident has been resolved. Assets are being stored normally again. All systems are fully operational.
Oct 19, 11:39 PDT
Identified - Amazon’s S3 service is having an incident. Assets of completed tests run on Sauce Labs (videos, screenshots, logs) are stored on S3 and thus are not available. No other operations are affected. See https://status.aws.amazon.com/ [Amazon Simple Storage Service (N. California)] to follow Amazon’s progress on its incident.
Oct 19, 11:19 PDT
Oct 18, 2018

No incidents reported.

Oct 17, 2018
Resolved - Our service has recovered entirely. All systems are fully operational.
Oct 17, 14:53 PDT
Update - All services appear to be functioning. We are in the final phase of monitoring.
Oct 17, 14:34 PDT
Update - Our service is showing signs of recovery. We are monitoring closely.
Oct 17, 13:52 PDT
Update - Our service continues to have problems running tests, starting Sauce Connect, and powering our web UI.
We've isolated the problem and are looking for solutions to free resources, manually restarting services,
and taking other advanced actions now.
Oct 17, 11:56 PDT
Update - We are continuing to work on a fix for this issue.
Oct 17, 10:36 PDT
Identified - We have identified an issue and we are working to implement a fix.
Oct 17, 08:46 PDT
Investigating - Automated and manual VM/emu/sim testing is unavailable, Sauce Connect (VM) tunnels are not starting and the Sauce Labs website and dashboard are unavailable. We are investigating.
Oct 17, 08:11 PDT
Oct 16, 2018
Postmortem - Read details
Oct 19, 14:00 PDT
Resolved - This incident has been resolved.
Oct 16, 08:45 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 08:30 PDT
Investigating - We are investigating an elevated rate of automated test execution failures and Live test session disconnections in our US real device cloud.
Oct 16, 07:48 PDT
Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018
Postmortem - Read details
Oct 17, 11:24 PDT
Resolved - Wait times for our PC Cloud have returned to normal levels. All services are fully operational.
Oct 9, 13:49 PDT
Update - Wait times on our PC cloud have improved significantly, but are still not at normal levels. We are continuing to monitor the situation.
Oct 9, 13:31 PDT
Investigating - We are experiencing high wait times for tests run on our PC cloud. We are investigating.
Oct 9, 12:33 PDT
Oct 8, 2018
Postmortem - Read details
Oct 19, 11:41 PDT
Resolved - On Sunday October 7, 2018, at about 1 pm PST, most parts of our service (running tests, Sauce Connect, the Web UI) stopped functioning. The root cause, a primary database server that ran out of memory, was identified in less than ten minutes. We failed over to a secondary database server and our service returned to full normal operation within the next five minutes. The total period of customer impact was about fifteen minutes. This will count as downtime against our service. Some customers may have had to restart tunnels after the event or seen tests fail during this period. Currently, all services are fully operational.
Oct 8, 13:44 PDT