All Systems Operational
Sauce Automated   Operational
Sauce Manual   Operational
Sauce Connect   ? Operational
REST API   Operational
Storage REST API   Operational
Web Application   ? Operational
saucelabs.com   ? Operational
wiki.saucelabs.com   ? Operational
Web Application — Archives Page   Operational
Analytics   ? Operational
Real Device Testing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Windows and Linux Wait Times ?
Fetching
OSX and iOS Wait Times ?
Fetching
Android Emulator Wait Times ?
Fetching
Past Incidents
May 21, 2018

No incidents reported today.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018
Resolved - This incident has been resolved.
May 18, 07:04 PDT
Investigating - The Sauce Labs dashboard is currently unavailable. We are investigating.
May 18, 06:43 PDT
May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018
Completed - The scheduled maintenance has completed. All systems are fully operational.
May 12, 11:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 10:00 PDT
Scheduled - Sauce Labs will have a two hour previously scheduled maintenance window on Saturday, May 12th, starting at 10:00am PDT and ending at 12:00pm PDT.

During this maintenance window, we will be making updates to our infrastructure and services. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
May 9, 18:00 PDT
May 11, 2018
Resolved - The corrected DNS entries appear to have fully propagated. All customers appear to be accessing our services normally. If problems continue, please contact us at help@saucelabs.com.
May 11, 11:09 PDT
Update - The corrected DNS entries continue to propagate. Usage of our service has almost returned to normal levels, which suggests many customers are running tests normally; however, there are still reports of saucelabs.com and ondemand.saucelabs.com not resolving to the correct IP. Known workarounds can be found at: https://support.saucelabs.com/hc/en-us/articles/360004062474-Using-Sauce-Labs-while-new-DNS-entries-are-propagating-following-May-8-2018-incident
May 10, 12:53 PDT
Update - We are continuing to monitor for any further issues.
May 9, 18:07 PDT
Monitoring - The updated DNS entries for saucelabs.com and ondemand.saucelabs.com are still in the propagation process. Some users will be unable to run automated tests, reach our UI, start Sauce Connect, or use the REST API. Alternate means to use our service can be found at https://support.saucelabs.com/hc/en-us/articles/360004062474-Using-Sauce-Labs-while-new-DNS-entries-are-propagating-following-May-8-2018-incident-
May 9, 18:06 PDT
May 10, 2018
Resolved - This incident has been resolved.
May 10, 02:11 PDT
Monitoring - Wait times are returning to normal levels and we are monitoring for further issues.
May 10, 01:51 PDT
Investigating - Wait times for Automated and Manual tests are elevated and we are investigating.
May 10, 01:23 PDT
May 8, 2018
Postmortem - Read details
May 15, 15:33 PDT
Resolved - DNS update is in place and propagation is expected to be ongoing for next 24 hours. All services are fully operational.
May 8, 14:37 PDT
Monitoring - We have identified the problem and corrected it. DNS update will take some time to propagate and take full effect. We’ll continue to monitor the situation.
May 8, 14:14 PDT
Investigating - We are experiencing intermittent DNS issue affecting domains saucelabs.com and ondemand.saucelabs.com. Intermittently, reaching REST API, Sauce Labs web application, and running automated tests may fail. We are investigating.
May 8, 14:03 PDT
May 7, 2018

No incidents reported.