Sauce Labs Maintenance Windows for Sauce Labs
The APAC-Southeast-1 REST API and app.apac-southeast-1.saucelabs.com UI are returning errors and not usable at the moment. We are taking remedial action
All Systems Operational
Automated Browser Testing Operational
US-West Operational
US-East (Headless) Operational
EU-Central Operational
Automated Virtual Mobile Device Testing Operational
US-West Operational
EU-Central Operational
Automated Real Device Testing Operational
US-West Operational
EU-Central Operational
Native Framework Mobile App Testing Operational
US-West Operational
EU-Central Operational
Live Browser Testing Operational
US-West Operational
EU-Central Operational
Live Virtual Mobile Device Testing Operational
US-West Operational
EU-Central Operational
Live Real Device Testing Operational
US-West Operational
EU-Central Operational
API Testing Operational
US-West Operational
EU-Central Operational
Legacy API Testing (apifortress.com) Operational
Visual Testing Operational
Visual Testing Hub Operational
Visual Testing Infrastructure Operational
Visual Testing REST API Operational
Legacy Visual Testing (Screener) UI Operational
Mobile Beta Testing (TestFairy) Operational
TestFairy Platform Operational
TestFairy UI Operational
Sauce Connect Operational
US-West Operational
US-East (Headless) Operational
EU-Central Operational
IPSec VPN Operational
US-West Operational
EU-Central Operational
Sauce Labs REST API Operational
US-West Operational
US-East (Headless) Operational
EU-Central Operational
Sauce Labs UI Operational
US-West Operational
US-East (Headless) Operational
EU-Central Operational
Insights Operational
US-West Operational
EU-Central Operational
Billing Operational
US-West Operational
EU-Central Operational
saucelabs.com Operational
Sauce Labs Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
US-West-1 Windows and Linux VM Wait Times ?
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US-West-1 OSX and iOS Wait Times ?
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US-West-1 Android Emulator Wait Times ?
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US-West-1 Concurrency REST API Response Times ?
Fetching
US-East-1 Headless Wait Times ?
Fetching
EU-Central-1 Windows and Linux Wait Times ?
Fetching
EU-Central-1 OSX and iOS Wait Times ?
Fetching
EU-Central-1 Android Emulator Wait Times ?
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EU-Central-1 Concurrency REST API Response Times ?
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Past Incidents
Oct 4, 2022

No incidents reported today.

Oct 3, 2022
2022-October-03 Resolved Service Incident
Resolved - At noon UTC the user interface, ability to test Real Devices, and Sauce Storage went down. This impacted EU-Central-1 and US-West-1. During this time apps couldn't be uploaded or downloaded, saucelabs.com would not load, and tests did not run successfully. We took remedial action and all systems were operational at 12:21 UTC.
Oct 3, 11:00 UTC
Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022
2022-September-27 Service Incident
Resolved - After taking remedial action, all iOS real devices are now available in both the US and EU data centers. All services are fully operational.
Sep 27, 20:12 UTC
Update - We are still seeing that iOS real devices with versions 13.2 and below are unavailable in both the US and EU data centers. We continue to investigate.
Sep 27, 18:52 UTC
Investigating - We are seeing iOS devices with versions 13.2 and below are unavailable in both the US and EU data centers. We are investigating.
Sep 27, 18:13 UTC
Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022
Sauce Labs Planned Maintenance
Completed - The scheduled maintenance has been completed.
Sep 24, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 17:00 UTC
Scheduled - Sauce Labs will have a two hour previously scheduled maintenance window on September 24, starting at 17:00 UTC and ending at 19:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our EU data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Aug 28, 15:58 UTC
Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

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