Sauce Labs Maintenance Windows for Sauce Labs
We are aware of and working to resolve intermittent WiFi connectivity and slowness issues affecting Android Real Devices in our US-West-1 data center. During a maintenance window on September 25, we made changes to our wireless infrastructure which has greatly improved the situation, but we are still monitoring and working on further improvements. Please contact our Support team should you wish to report any such issues.

All Systems Operational
Automated Browser Testing Operational
US-West Operational
US-East (Headless) Operational
EU-Central Operational
Automated Virtual Mobile Device Testing Operational
US-West Operational
EU-Central Operational
Automated Real Device Testing Operational
US-West Operational
EU-Central Operational
Native Mobile App Testing Operational
US-West Operational
EU-Central Operational
Live Browser Testing Operational
US-West Operational
EU-Central Operational
Live Virtual Mobile Device Testing Operational
US-West Operational
EU-Central Operational
Live Real Device Testing Operational
US-West Operational
EU-Central Operational
API Testing (API Fortress) UI Operational
API Testing (API Fortress) Platform Operational
Sauce Connect Operational
US-West Operational
US-East (Headless) Operational
EU-Central Operational
IPSec VPN Operational
US-West Operational
EU-Central Operational
Visual Testing Hub Operational
Visual Testing Infrastructure Operational
Visual Testing REST API Operational
Sauce Labs REST API Operational
US-West Operational
US-East (Headless) Operational
EU-Central Operational
Sauce Labs UI Operational
US-West Operational
US-East (Headless) Operational
EU-Central Operational
Visual Testing (Screener) UI Operational
Insights Operational
US-West Operational
EU-Central Operational
Billing Operational
US-West Operational
EU-Central Operational
saucelabs.com Operational
Sauce Labs Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Sauce Labs Planned Maintenance Feb 19, 18:00-20:00 UTC
Sauce Labs will have a two hour previously scheduled maintenance window on February 19th, starting at 18:00 UTC and ending at 20:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted on Jan 4, 10:12 UTC
Sauce Labs Planned Maintenance Feb 26, 18:00-20:00 UTC
Sauce Labs will have a two hour previously scheduled maintenance window on February 26th, starting at 18:00 UTC and ending at 20:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our EU data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted on Jan 4, 10:14 UTC
Sauce Labs Planned Maintenance Mar 19, 18:00-20:00 UTC
Sauce Labs will have a two hour previously scheduled maintenance window on March 19th, starting at 18:00 UTC and ending at 20:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted on Jan 4, 10:16 UTC
Sauce Labs Planned Maintenance Mar 26, 10:16-12:16 UTC
Sauce Labs will have a two hour previously scheduled maintenance window on March 26th, starting at 18:00 UTC and ending at 20:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our EU data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted on Jan 4, 10:17 UTC
System Metrics Month Week Day
US-West-1 Windows and Linux VM Wait Times ?
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US-West-1 OSX and iOS Wait Times ?
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US-West-1 Android Emulator Wait Times ?
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US-West-1 Concurrency REST API Response Times ?
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US-East-1 Headless Wait Times ?
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EU-Central-1 Windows and Linux Wait Times ?
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EU-Central-1 OSX and iOS Wait Times ?
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EU-Central-1 Android Emulator Wait Times ?
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EU-Central-1 Concurrency REST API Response Times ?
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Past Incidents
Jan 23, 2022

No incidents reported today.

Jan 22, 2022
Sauce Labs Unplanned Maintenance
Completed - The scheduled maintenance has been completed.
Jan 22, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 17:01 UTC
Scheduled - Sauce Labs will have an emergency maintenance window on Saturday, January 22nd 2022 starting at 17:00 UTC and ending at 20:00 UTC.
During this maintenance window, we will be updating our Visual internal services and all Visual testing will be impacted. No other services will be affected.
Jan 14, 22:06 UTC
Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022
2022-January-18 Resolved Service Incident
Resolved - Between 18:14 and 19:53 UTC a series of errors might have been seen when trying to launch a Visual test. This was limited to Visual E2E tests and caused by an internal change. Remedial action was taken and these tests are working as expected. All services are fully operational.
Jan 18, 18:30 UTC
Jan 17, 2022
2022-Jan-17 Service Incident
Postmortem - Read details
Jan 21, 11:59 UTC
Resolved - We have taken remedial action and mouse events are now working in Live testing in our Real Device Cloud.
Jan 17, 18:05 UTC
Investigating - Mouse events in our Real Device Cloud are not working in Live testing on our US-West-1 and EU-Central-1 Data Centers. We are taking remedial action.
Jan 17, 17:34 UTC
Jan 16, 2022

No incidents reported.

Jan 15, 2022
Sauce Labs Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jan 15, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 18:00 UTC
Scheduled - Sauce Labs will have a two hour previously scheduled maintenance window on January 15th, starting at 18:00 UTC and ending at 20:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our EU and US data centers. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Jan 4, 10:09 UTC
Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022
2022-Jan-11 Service Incident
Resolved - The third party’s outage has been marked as resolved. All services are fully operational.
Jan 11, 21:19 UTC
Investigating - A third party provider is currently experiencing an outage which is affecting Sauce Labs Billing services. We are monitoring the situation and will update as soon as the outage is resolved.
Jan 11, 21:09 UTC
Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

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