Sauce Labs Maintenance Window
We are experiencing intermittent issues with iOS Simulators and MacOS desktop browser tests in our US-West data center, caused by a third-party service disruption. Our engineering team is actively coordinating with the provider to restore full service.
2026-July-14 Service Incident
Update - We are continuing to monitor for any further issues.
Jul 14, 2026 - 19:11 UTC
Monitoring - We have deployed a fix for this issue. Tests should now be performing as expected in the EU Central 1 data center. We are monitoring.
Jul 14, 2026 - 18:56 UTC
Update - App downloads are taking longer than expected when these infrastructure errors are seen. We are continuing to investigate.
Jul 14, 2026 - 18:05 UTC
Investigating - We are experiencing an issue in the EU Central 1 data center, where iOS ARM Simulator app tests fail with infrastructure errors. We are investigating.
Jul 14, 2026 - 17:19 UTC
Uptime over the past 90 days. View historical uptime.
Automated Browser Testing Operational
90 days ago
100.0 % uptime
Today
US-West Operational
90 days ago
100.0 % uptime
Today
EU-Central Operational
90 days ago
100.0 % uptime
Today
Automated Virtual Mobile Device Testing Operational
90 days ago
99.98 % uptime
Today
US-West Operational
90 days ago
100.0 % uptime
Today
EU-Central Operational
90 days ago
99.97 % uptime
Today
Automated Real Device Testing Operational
90 days ago
99.96 % uptime
Today
US-West Operational
90 days ago
100.0 % uptime
Today
EU-Central Operational
90 days ago
99.99 % uptime
Today
US-East Operational
90 days ago
99.9 % uptime
Today
Native Framework Mobile App Testing Operational
90 days ago
99.96 % uptime
Today
US-West Operational
90 days ago
100.0 % uptime
Today
EU-Central Operational
90 days ago
100.0 % uptime
Today
US-East Operational
90 days ago
99.9 % uptime
Today
Live Browser Testing Operational
90 days ago
100.0 % uptime
Today
US-West Operational
90 days ago
100.0 % uptime
Today
EU-Central Operational
90 days ago
100.0 % uptime
Today
Live Virtual Mobile Device Testing Operational
90 days ago
99.98 % uptime
Today
US-West Operational
90 days ago
100.0 % uptime
Today
EU-Central Operational
90 days ago
99.97 % uptime
Today
Live Real Device Testing Operational
90 days ago
99.96 % uptime
Today
US-West Operational
90 days ago
100.0 % uptime
Today
EU-Central Operational
90 days ago
99.99 % uptime
Today
US-East Operational
90 days ago
99.9 % uptime
Today
Visual Testing Operational
90 days ago
100.0 % uptime
Today
US-West Operational
90 days ago
100.0 % uptime
Today
EU-Central Operational
90 days ago
100.0 % uptime
Today
US-East Operational
90 days ago
100.0 % uptime
Today
Mobile App Distribution Operational
90 days ago
100.0 % uptime
Today
Mobile App Distribution Platform Operational
90 days ago
100.0 % uptime
Today
Mobile App Distribution UI Operational
90 days ago
100.0 % uptime
Today
Sauce Connect Operational
90 days ago
99.96 % uptime
Today
US-West Operational
90 days ago
100.0 % uptime
Today
EU-Central Operational
90 days ago
100.0 % uptime
Today
US-East Operational
90 days ago
99.9 % uptime
Today
IPSec VPN Operational
90 days ago
100.0 % uptime
Today
US-West Operational
90 days ago
100.0 % uptime
Today
EU-Central Operational
90 days ago
100.0 % uptime
Today
Sauce Labs REST API Operational
90 days ago
99.96 % uptime
Today
US-West Operational
90 days ago
100.0 % uptime
Today
EU-Central Operational
90 days ago
100.0 % uptime
Today
US-East Operational
90 days ago
99.9 % uptime
Today
Sauce Labs Dashboard Operational
90 days ago
99.96 % uptime
Today
US-West Operational
90 days ago
100.0 % uptime
Today
EU-Central Operational
90 days ago
100.0 % uptime
Today
US-East Operational
90 days ago
99.9 % uptime
Today
Insights Operational
90 days ago
99.96 % uptime
Today
US-West Operational
90 days ago
100.0 % uptime
Today
EU-Central Operational
90 days ago
100.0 % uptime
Today
US-East Operational
90 days ago
99.9 % uptime
Today
AI Insights Operational
90 days ago
100.0 % uptime
Today
US-West Operational
90 days ago
100.0 % uptime
Today
EU-Central Operational
90 days ago
100.0 % uptime
Today
US-East Operational
90 days ago
100.0 % uptime
Today
AI Authoring Operational
90 days ago
100.0 % uptime
Today
US-West Operational
90 days ago
100.0 % uptime
Today
EU-Central Operational
90 days ago
100.0 % uptime
Today
US-East Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
US-West Operational
90 days ago
100.0 % uptime
Today
EU-Central Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
saucelabs.com Operational
90 days ago
100.0 % uptime
Today
Sauce Labs Documentation Operational
90 days ago
100.0 % uptime
Today
support.saucelabs.com Operational
90 days ago
100.0 % uptime
Today
Error Reporting (Backtrace) Operational
90 days ago
100.0 % uptime
Today
US-West Operational
90 days ago
100.0 % uptime
Today
EU-Central Operational
90 days ago
100.0 % uptime
Today
US-East Operational
90 days ago
100.0 % uptime
Today
Asia-Northeast Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Sauce Labs Error Reporting (Backtrace) Planned Maintenance Jul 15, 2026 15:00-17:00 UTC

Sauce Labs will have a two hour regularly scheduled maintenance window of Error Reporting (Backtrace) product on July 15th, starting at 15:00 UTC and ending at 17:00 UTC. During this maintenance window, we will be making updates to related infrastructure and services. These maintenance actions may cause portions of the service to be unavailable for up to two hours.
Posted on Jul 09, 2026 - 21:37 UTC

Sauce Labs Planned Maintenance - US East Aug 8, 2026 13:00-15:00 UTC

Sauce Labs will have a two hour previously scheduled maintenance window on August 8th starting at 13:00 UTC and ending at 15:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US East data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted on Jul 11, 2026 - 00:09 UTC

Sauce Labs Planned Maintenance - EU Central Aug 8, 2026 15:00-17:00 UTC

Sauce Labs will have a two hour previously scheduled maintenance window on August 8th, starting at 15:00 UTC and ending at 17:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our EU Central data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted on Jul 11, 2026 - 00:11 UTC

Sauce Labs Planned Maintenance - US West Aug 8, 2026 17:00-19:00 UTC

Sauce Labs will have a two hour previously scheduled maintenance window on August 8th, starting at 17:00 UTC and ending at 19:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US West data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted on Jul 11, 2026 - 00:14 UTC
System Metrics Month Week Day
US-West-1 Windows and Linux VM Wait Times ?
Fetching
US-West-1 OSX and iOS Wait Times ?
Fetching
US-West-1 Android Emulator Wait Times ?
Fetching
EU-Central-1 Windows and Linux Wait Times ?
Fetching
EU-Central-1 OSX and iOS Wait Times ?
Fetching
EU-Central-1 Android Emulator Wait Times ?
Fetching
EU-Central-1 Concurrency REST API Response Times ?
Fetching
US-West-1 Concurrency REST API Response Times ?
Fetching
Jul 14, 2026

Unresolved incident: 2026-July-14 Service Incident.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026
Sauce Labs Planned Maintenance - US West
Completed - The scheduled maintenance has been completed.
Jul 11, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 17:01 UTC
Scheduled - Sauce Labs will have a two hour previously scheduled maintenance window on July 11th, starting at 17:00 UTC and ending at 19:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US West data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Jun 9, 18:32 UTC
Sauce Labs Planned Maintenance - EU Central
Completed - The scheduled maintenance has been completed.
Jul 11, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 15:01 UTC
Scheduled - Sauce Labs will have a two hour previously scheduled maintenance window on July 11th, starting at 15:00 UTC and ending at 17:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our EU Central data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Jun 9, 18:26 UTC
Sauce Labs Planned Maintenance - US East
Completed - The scheduled maintenance has been completed.
Jul 11, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 13:00 UTC
Scheduled - Sauce Labs will have a two hour previously scheduled maintenance window on July 11th starting at 13:00 UTC and ending at 15:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US East data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Jun 9, 18:22 UTC
Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026
Sauce Labs Error Reporting (Backtrace) Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 15:00 UTC
Scheduled - Sauce Labs will have a two hour regularly scheduled maintenance window of Error Reporting (Backtrace) product on July 8th, starting at 15:00 UTC and ending at 17:00 UTC. During this maintenance window, we will be making updates to related infrastructure and services. These maintenance actions may cause portions of the service to be unavailable for up to two hours.
Jul 6, 17:06 UTC
Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026
2026-July-1 Resolved Service Incident 1
Resolved - On July 1st between 17:02 UTC and 21:31 UTC, macOS 14 tests were failing to start in the US-West and EU-Central data centers. This issue has been resolved. All services are fully operational.
Jul 1, 17:02 UTC
Sauce Labs Error Reporting (Backtrace) Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 1, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 15:00 UTC
Scheduled - Sauce Labs will have a two hour regularly scheduled maintenance window of Error Reporting (Backtrace) product on July 1st, starting at 15:00 UTC and ending at 17:00 UTC. During this maintenance window, we will be making updates to related infrastructure and services. These maintenance actions may cause portions of the service to be unavailable for up to two hours.
Jun 29, 22:27 UTC
2026-July-01 Service Incident
Resolved - We have identified the root cause and have deployed a fix for this issue. All services are fully operational.
Jul 1, 12:58 UTC
Investigating - We are experiencing an issue with accessing Appium Inspector in the US-West-1, EU-Central-1, and US-East-4 data centers. We are investigating.
Jul 1, 12:12 UTC
Jun 30, 2026

No incidents reported.

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