We are experiencing cellular connectivity issues affecting 10% of private RDC devices in our US datacenter. A carrier technician is currently on site investigating the issue.
Get email notifications whenever Sauce Labs creates, updates or resolves an incident.
Get text message notifications whenever Sauce Labs creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
After taking remedial action, Sauce Connect tunnels have returned to normal operation in our US-West-1 and EU-Central-1 Data Centers. This incident is resolved.
Posted May 16, 2023 - 15:33 UTC
Identified
We are seeing errors for some customers when starting Sauce Connect tunnels in our US-West-1 & EU-Central-1 Data Centers. We are investigating.
Posted May 16, 2023 - 14:42 UTC
This incident affected: Automated Browser Testing (US-West, US-East (Headless), EU-Central), Automated Virtual Mobile Device Testing (US-West, EU-Central), Automated Real Device Testing (US-West, EU-Central, US-East), Live Browser Testing (US-West, EU-Central), Live Virtual Mobile Device Testing (US-West, EU-Central), Live Real Device Testing (US-West, EU-Central, US-East), Sauce Connect (US-West, US-East (Headless), EU-Central), and Sauce Labs REST API (US-West, US-East (Headless), EU-Central).
Maintenance Windows for Sauce Labs