Sauce Labs Maintenance Windows for Sauce Labs
We are investigating an issue with a third-party provider that is causing intermittent "Connection timed out", "pool communication" and "Unknown error while proxying appium request" errors when running tests in our EU and US datacenters. We will be performing emergency maintenance to our EU-Central and US-West datacenters this week to address this issue. Emergency maintenance windows will be posted to this page.
Sauce Labs Emergency Maintenance
Scheduled Maintenance Report for Sauce Labs
Completed
The scheduled maintenance has been completed.
Posted Dec 07, 2023 - 10:01 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 07, 2023 - 09:00 UTC
Scheduled
Sauce Labs will have a one hour emergency maintenance window on December 7th, starting at 09:00 UTC and ending at 10:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US-West data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to one hour.
Posted Dec 06, 2023 - 17:08 UTC
This scheduled maintenance affected: Automated Browser Testing (US-West), Automated Virtual Mobile Device Testing (US-West), Automated Real Device Testing (US-West), Live Browser Testing (US-West), Live Virtual Mobile Device Testing (US-West), Live Real Device Testing (US-West), API Testing (US-West), Sauce Connect (US-West), Sauce Labs REST API (US-West), Sauce Labs Dashboard (US-West), Insights (US-West), Billing (US-West), IPSec VPN (US-West), Native Framework Mobile App Testing (US-West), and Visual Testing (Legacy Visual Testing (Screener) UI).