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2026-July-1 Resolved Service Incident 1

Incident Report for Sauce Labs

Postmortem

Dates:

Wednesday July 1st 2026, 17:02 UTC - 21:31 UTC

What happened:

macOS 14 tests in the US West and EU Central data centers were unable to start.

Why it happened:

An internal datasource was unavailable due to a missing configuration entry.

How we fixed it:

The missing entry was replaced.

What we are doing to prevent it from happening again:

Safeguards have been put in place to prevent in-use datasource removal from configuration.

Posted Aug 11, 2026 - 20:46 UTC

Resolved

On July 1st between 17:02 UTC and 21:31 UTC, macOS 14 tests were failing to start in the US-West and EU-Central data centers. This issue has been resolved. All services are fully operational.
Posted Jul 01, 2026 - 17:02 UTC