We are experiencing an intermittent issue in our US-West-1 datacenter that causes elevated wait times and error rates when starting desktop browser and virtual mobile device tests. Until we address the underlying causes of this issue, we expect this issue to continue to reoccur. We will post incidents here on our status page as each instance of this issue occurs whilst we continue to work to address the underlying cause.
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Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 21, 2023 - 18:01 UTC
Sauce Labs will have a two hour previously scheduled maintenance window on January 21, starting at 18:00 UTC and ending at 20:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our EU data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted Dec 16, 2022 - 16:42 UTC
This scheduled maintenance affected: Live Browser Testing (EU-Central), Automated Virtual Mobile Device Testing (EU-Central), Automated Real Device Testing (EU-Central), Native Framework Mobile App Testing (EU-Central), Live Real Device Testing (EU-Central), API Testing (EU-Central), IPSec VPN (EU-Central), Insights (EU-Central), Billing (EU-Central), Live Virtual Mobile Device Testing (EU-Central), Sauce Labs REST API (EU-Central), Automated Browser Testing (EU-Central), Sauce Labs UI (EU-Central), and Sauce Connect (EU-Central).