Thursday August 4th 2022, 10:00 - 12:25 UTC
A partial network outage within our infrastructure caused a number of physical devices to become unavailable for a period of time.
A network switch within Sauce Labs’ data center went offline causing a portion of our physical devices to become unreachable. This marked them unavailable for automated and manual testing within the Sauce Labs’ platform.
We power cycled the impacted switch and the affected devices became available.
We are looking into ways we can add redundancy so that similar events are not as impactful in the future.