Sauce Labs Maintenance Windows for Sauce Labs
We are investigating an issue with a third-party provider that is causing intermittent "Connection timed out", "pool communication" and "Unknown error while proxying appium request" errors when running tests in our EU and US datacenters. We will be performing emergency maintenance to our EU-Central and US-West datacenters this week to address this issue. Emergency maintenance windows will be posted to this page.
2024-February-8 Service Incident
Incident Report for Sauce Labs
Resolved
After taking remedial action, we are seeing normal execution of Sauce Orchestrate tests on the US-West-1 data center. This incident is resolved.
Posted Feb 08, 2024 - 16:33 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 08, 2024 - 15:40 UTC
Investigating
We are seeing elevated error rates for tests running via Sauce Orchestrate in the US-West-1 Datacenter. We are investigating.
Posted Feb 08, 2024 - 15:23 UTC
This incident affected: Sauce Orchestrate (US-West).