Sauce Labs Maintenance Windows for Sauce Labs
We are investigating an issue with a third-party provider that is causing intermittent "Connection timed out", "pool communication" and "Unknown error while proxying appium request" errors when running tests in our EU and US datacenters. We will be performing emergency maintenance to our EU-Central and US-West datacenters this week to address this issue. Emergency maintenance windows will be posted to this page.
Sauce Labs Planned Maintenance
Scheduled Maintenance Report for Sauce Labs
Completed
The scheduled maintenance has been completed.
Posted Feb 10, 2024 - 20:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 10, 2024 - 18:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Feb 07, 2024 - 09:26 UTC
Scheduled
Sauce Labs will have a two hour previously scheduled maintenance window on February 10th, starting at 18:00 UTC and ending at 20:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our EU and US data centers. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted Dec 20, 2023 - 19:21 UTC
This scheduled maintenance affected: Automated Browser Testing (US-West, EU-Central), Automated Virtual Mobile Device Testing (US-West, EU-Central), Automated Real Device Testing (US-West, EU-Central, US-East), Live Browser Testing (US-West, EU-Central), Live Virtual Mobile Device Testing (US-West, EU-Central), Live Real Device Testing (US-West, EU-Central, US-East), API Testing (US-West, EU-Central), Sauce Connect (US-West, EU-Central), Visual Testing (Visual Testing Hub, Visual Testing Infrastructure, Visual Testing REST API, Legacy Visual Testing (Screener) UI), Sauce Labs REST API (US-West, EU-Central), Sauce Labs Dashboard (US-West, EU-Central), Insights (US-West, EU-Central), Billing (US-West, EU-Central), Other (saucelabs.com, Sauce Labs Documentation), IPSec VPN (US-West, EU-Central), and Native Framework Mobile App Testing (US-West, EU-Central).