We are experiencing an intermittent issue in our US-West-1 datacenter that causes elevated wait times and error rates when starting desktop browser and virtual mobile device tests. Until we address the underlying causes of this issue, we expect this issue to continue to reoccur. We will post incidents here on our status page as each instance of this issue occurs whilst we continue to work to address the underlying cause.
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Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 07, 2023 - 18:00 UTC
Sauce Labs will have a two hour previously scheduled maintenance window on January 7, starting at 18:00 UTC and ending at 20:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted Dec 16, 2022 - 16:39 UTC
This scheduled maintenance affected: Automated Real Device Testing (US-West), API Testing (US-West), Live Virtual Mobile Device Testing (US-West), Live Browser Testing (US-West), IPSec VPN (US-West), Live Real Device Testing (US-West), Sauce Connect (US-West, US-East (Headless)), Visual Testing (Visual Testing Hub, Visual Testing Infrastructure, Visual Testing REST API, Legacy Visual Testing (Screener) UI), Sauce Labs REST API (US-West, US-East (Headless)), Insights (US-West), Billing (US-West), Automated Browser Testing (US-West, US-East (Headless)), Sauce Labs UI (US-West, US-East (Headless)), Native Framework Mobile App Testing (US-West), and Automated Virtual Mobile Device Testing (US-West).