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2025-October-1 Resolved Service Incident
Incident
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Postmortem
Dates:
Wednesday, October 1st 2025, 10:34 UTC - Thursday, October 2nd 2025, 22:22 UTC
What happened:
Virtual Android and Visual tests using the “Android GoogleAPI Emulator” were failing if they contained conditioned that required the exact app dimensions.
Why it happened:
A new default emulator was released including a setting that did not account for customer defined virtual screen resolutions.
How we fixed it:
The issue was resolved by rolling back the deployment.
What we are doing to prevent it from happening again:
A new release was scheduled with an update to accommodate tests with customer defined screen resolution.
Resolved
Between 13:54 UTC on October 1, 2025, and 10:22 UTC on October 2, 2025, some automated Android Emulator tests failed intermittently in our US West and EU Central data centers. This was caused by a screen resolution change. We fixed the issue and all services are now fully operational.