2022-August-02 Service Incident

Incident Report for Sauce Labs

Resolved

Error rates for Emulator, Simulator, and Real Device app tests have subsided in US-West-1. The issue is now resolved.

Posted Aug 02, 2022 - 09:03 UTC

Update

Error rates continue to be elevated on Emulator, Simulator and Real Device app tests in US-West-1. We are working on identifying the root cause.

Posted Aug 02, 2022 - 03:46 UTC

Investigating

We are experiencing elevated error rates starting Emulator, Simulator, or Real Device app tests in US-West-1 due to application storage related issue. We are investigating

Posted Aug 02, 2022 - 01:35 UTC

This incident affected: Automated Virtual Mobile Device Testing (US-West), Live Virtual Mobile Device Testing (US-West), Automated Real Device Testing (US-West), Live Real Device Testing (US-West), Native Framework Mobile App Testing (US-West), and Sauce Labs REST API (US-West).