We are currently experiencing a slight reduction in available public and private iOS devices in the EU-Central Data Center. We expect to restore full availability for all iOS users in the EU-Central Data Center by tomorrow, Thursday, July 3, 2025, end of day
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Error rates for Emulator, Simulator, and Real Device app tests have subsided in US-West-1. The issue is now resolved.
Posted Aug 02, 2022 - 09:03 UTC
Update
Error rates continue to be elevated on Emulator, Simulator and Real Device app tests in US-West-1. We are working on identifying the root cause.
Posted Aug 02, 2022 - 03:46 UTC
Investigating
We are experiencing elevated error rates starting Emulator, Simulator, or Real Device app tests in US-West-1 due to application storage related issue. We are investigating
Posted Aug 02, 2022 - 01:35 UTC
This incident affected: Automated Virtual Mobile Device Testing (US-West), Automated Real Device Testing (US-West), Live Virtual Mobile Device Testing (US-West), Live Real Device Testing (US-West), Sauce Labs REST API (US-West), and Native Framework Mobile App Testing (US-West).
Partially Degraded Service