Sauce Labs Maintenance Windows for Sauce Labs
We are investigating an issue with a third-party provider that is causing intermittent "Connection timed out", "pool communication" and "Unknown error while proxying appium request" errors when running tests in our EU and US datacenters. We will be performing emergency maintenance to our EU-Central and US-West datacenters this week to address this issue. Emergency maintenance windows will be posted to this page.
2023-November-19 Service Incident
Incident Report for Sauce Labs
Resolved
After taking remedial action, saucelabs.com is now loading successfully. All services are fully operational.
Posted Nov 19, 2023 - 06:47 UTC
Identified
We have identified the root cause and a fix is being implemented.
Posted Nov 19, 2023 - 06:04 UTC
Investigating
Some users may receive a 403 response or notice broken images on saucelabs.com. The Sauce Labs application is unaffected. We are investigating.
Posted Nov 19, 2023 - 05:34 UTC
This incident affected: Other (saucelabs.com).