We are investigating an issue with a third-party provider that is causing intermittent "Connection timed out", "pool communication" and "Unknown error while proxying appium request" errors when running tests in our EU and US datacenters. We will be performing emergency maintenance to our EU-Central and US-West datacenters this week to address this issue. Emergency maintenance windows will be posted to this page.
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Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 15, 2022 - 17:02 UTC
Sauce Labs will have a two hour previously scheduled maintenance window on October 15, starting at 17:00 UTC and ending at 19:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted Oct 04, 2022 - 17:29 UTC
This scheduled maintenance affected: Automated Browser Testing (US-West), Automated Virtual Mobile Device Testing (US-West), Automated Real Device Testing (US-West), Live Browser Testing (US-West), Live Virtual Mobile Device Testing (US-West), Live Real Device Testing (US-West), API Testing (US-West), Sauce Connect (US-West), Visual Testing (Visual Testing Hub, Visual Testing Infrastructure, Visual Testing REST API, Legacy Visual Testing (Screener) UI), Sauce Labs REST API (US-West), Sauce Labs Dashboard (US-West), Insights (US-West), Billing (US-West), IPSec VPN (US-West), and Native Framework Mobile App Testing (US-West).