2025-November-19 Service Incident

Incident Report for Sauce Labs

Resolved

Earlier today, customers were unable to log in to App Distribution via SSO.
After taking remedial action, users are now able to login successfully. This incident is resolved.

Posted Nov 19, 2025 - 22:17 UTC

Identified

We identified the root cause and are now working to restore the service.

Posted Nov 19, 2025 - 19:36 UTC

Investigating

We are currently receiving reports indicating that customers are unable to log in to App Distribution using Single Sign-On (SSO). Our team is actively investigating the root cause and working toward a resolution.

Posted Nov 19, 2025 - 18:54 UTC

This incident affected: Mobile App Distribution (Mobile App Distribution Platform, Mobile App Distribution UI).