Monday September 13th 2021, 06:00 - 07:03 UTC
Services in our US-West-1 data center, including Sauce Connect tunnels, the Sauce Labs REST API, and the Sauce Labs dashboard were not starting.
An update to the database used to establish connections by one of our microservices had not been fully applied.
The credentials used to establish a database connection were reapplied.
Monitoring mechanisms for the affected database were disabled. API monitoring tests will now be run more frequently so that we can detect a similar issue in the future with less delay.