Wednesday, November 26th 2022, 00:32 - 03:03 UTC
Customer’s automated tests in our virtual device cloud that were using the latest Chrome version experienced an increased error rate in both the EU and US regions. The message customers received was as follows: Misconfigured -- Unsupported OS/browser/version/device combo: (OS: 'Linux Dev', Browser: 'googlechrome', Version: '107.0.5304.68', …
The team that manages browser versions usually deploys new browsers in a hidden mode that allows them to test the new browser before they are made generally available to all customers. During a deployment, a pre-release of Chrome browser happened without this hidden tag being applied. Customer tests configured to run on the “latest” version of Chrome began experiencing issues.
Once we were alerted to this condition, we removed the pre-release version of Chrome browser from production environments.
We are reviewing the browser promotion and adding code safeguards in how dev images/browsers are released into our production.