Thursday January 26th 2023, 13:40 - Friday January 27th 00:14 UTC
Customers could not sign up using Google Auth and GitHub in US and EU DCs.
Account creation via email address was unaffected and operating normally.
We deployed a change to OAuth that placed newly created accounts in a freemium org type. There was a bug in this new workflow that was not caught in our test coverage and it was deployed to production.
We rolled back to the previous version and signing up using Google Auth and GitHub in US and EU DCs was restored.
We are adding metrics to give us better insight into the failure rate for user sign-ups that use the OAuth flow as well as expanding our test coverage.