Thursday September 2nd 2021, 13:09 - 22:26 UTC
Customers running live tests were presented with a 401 error after a few minutes.
The timeout settings between the different layers of our application were not in sync, so users were being redirected to a 401 screen at unexpected times.
We have synchronized the timeout values.
We are making sure that the implementation throughout the different layers matches the desired expectations and that we have proper validation in place for longer sessions.