Maintenance Windows for Sauce Labs
We are currently aware of an ongoing issue impacting the Talkback functionality on our Real Device Cloud. Our team is actively working to resolve this as quickly as possible.
2025-January-8 Service Incident
Incident
Report for Sauce Labs
Resolved
After taking remedial action, test assets are being retained successfully in all tests. This incident is resolved.
Update
We are currently seeing intermittent issues with test assets not being retained for Virtual device tests in our US-West-1 data center. We are investigating.
Update
We are continuing to investigate this issue.
Update
We are currently seeing Live and Automated test results are not being retained for Virtual Device tests intermittently in our US-West-1 data centers. We are investigating.
Investigating
We are currently seeing Live and automated test results are not being retained intermittently in our US-West-1 data centers. We are investigating.
This incident affected: Automated Browser Testing (US-West), Automated Virtual Mobile Device Testing (US-West), Automated Real Device Testing (US-West), Live Browser Testing (US-West), Live Virtual Mobile Device Testing (US-West), Live Real Device Testing (US-West), Insights (US-West), and Sauce Orchestrate (US-West).