Tuesday April 25th 2023, 09:38 - Wednesday April 26th, 15:04 UTC
For the duration of the incident, freemium users could not run live tests on public real devices. The issue did not spread to automated tests.
The incident was caused by a deployment that introduced a bug that changed how devices were filtered to freemium users.
Since the deployment included other changes and the issue affected only live freemium users, extra care was taken when rolling back to an earlier version, which did not include the faulty change.
Expanding our monitoring and test coverage for freemium users is underway and will help prevent and detect this issue going forward.