Sauce Labs Maintenance Windows for Sauce Labs
We are investigating an issue with a third-party provider that is causing intermittent "Connection timed out", "pool communication" and "Unknown error while proxying appium request" errors when running tests in our EU and US datacenters. We will be performing emergency maintenance to our EU-Central and US-West datacenters this week to address this issue. Emergency maintenance windows will be posted to this page.
2024-February-12 Service Incident
Incident Report for Sauce Labs
Resolved
After taking remedial action, we are seeing iOS 17 Real devices are now available again. This incident is resolved.
Posted Feb 12, 2024 - 09:01 UTC
Investigating
iOS 17 Real devices are currently unavailable in the US-West-1 and EU-Central-1 data centers. We are investigating.
Posted Feb 12, 2024 - 08:44 UTC
This incident affected: Automated Real Device Testing (US-West, EU-Central), Live Real Device Testing (US-West, EU-Central), and Native Framework Mobile App Testing (US-West, EU-Central).