Maintenance Windows for Sauce Labs
Customers may experience intermittent errors during automated browser and virtual mobile device tests in our US-West-1 datacenter. We are closely monitoring and investigating the affected services.
2021-Oct-12 Service Incident
Incident
Report for Sauce Labs
Postmortem
Dates:
Tuesday October 12 2021, 13:45 - 15:45 UTC
What happened:
Customers received errors when attempting to start new TestCafe/Cypress/Espresso/XCUITest tests.
Why it happened:
We upgraded a third party service, which introduced a regression.
How we fixed it:
We rolled the third party service back to the previous version.
What we are doing to prevent it from happening again:
We’re adding additional monitoring tests to detect issues such as this in the future.
Resolved
We have taken remedial action and tests are passing as intended. All services are fully operational.
Investigating
Test runs using SauceCtl are failing with 400 error on US and EU DataCenters. We are investigating
This incident affected: Native Framework Mobile App Testing (US-West, EU-Central).