2026-September-02 Service Incident

Incident Report for Sauce Labs

Resolved

After taking remedial action, Real Device test error rates have returned to normal in the EU-Central-1 data center. All services are fully operational.

Posted Sep 02, 2026 - 11:53 UTC

Identified

The root cause of the elevated error rates for Real Device tests in the EU-Central-1 data center has been identified. Remediation has been applied, and we are actively monitoring the situation.

Posted Sep 02, 2026 - 11:30 UTC

Investigating

We are seeing elevated error rates for Real Device tests in EU-Central-1 data center. We are investigating.

Posted Sep 02, 2026 - 09:39 UTC