We are experiencing an intermittent issue in our US-West-1 datacenter that causes elevated wait times and error rates when starting desktop browser and virtual mobile device tests. Until we address the underlying causes of this issue, we expect this issue to continue to reoccur. We will post incidents here on our status page as each instance of this issue occurs whilst we continue to work to address the underlying cause.
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Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 25, 2023 - 18:00 UTC
Sauce Labs will have a two hour previously scheduled maintenance window on March 25, starting at 18:00 UTC and ending at 20:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our EU data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Posted Feb 23, 2023 - 19:33 UTC
This scheduled maintenance affected: Automated Virtual Mobile Device Testing (EU-Central), Automated Real Device Testing (EU-Central), Live Browser Testing (EU-Central), Live Virtual Mobile Device Testing (EU-Central), Live Real Device Testing (EU-Central), Insights (EU-Central), Billing (EU-Central), IPSec VPN (EU-Central), Native Framework Mobile App Testing (EU-Central), API Testing (EU-Central), Automated Browser Testing (EU-Central), Sauce Connect (EU-Central), Sauce Labs REST API (EU-Central), and Sauce Labs UI (EU-Central).