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2025-April-2 Service Incident

Incident Report for Sauce Labs

Resolved

After taking remedial action, all services are operating as normal. This incident is resolved.
Posted Apr 02, 2025 - 15:23 UTC

Monitoring

We have identified the root cause and have deployed a fix for this issue. We are monitoring.
Posted Apr 02, 2025 - 13:48 UTC

Update

We are continuing to see iOS simulator test failures when using Sauce Connect in the US-West-1 & EU-Central-1 Data Centers. We are actively investigating.
Posted Apr 02, 2025 - 11:03 UTC

Investigating

We are seeing failing iOS simulator tests when using Sauce Connect in US-West-1 & EU-Central-1 Data Centers. We are investigating.
Posted Apr 02, 2025 - 09:53 UTC
This incident affected: Automated Virtual Mobile Device Testing (US-West, EU-Central) and Live Virtual Mobile Device Testing (US-West, EU-Central).