Sauce Labs Maintenance Windows for Sauce Labs
We are experiencing an intermittent issue in our US-West-1 datacenter that causes elevated wait times and error rates when starting desktop browser and virtual mobile device tests. Until we address the underlying causes of this issue, we expect this issue to continue to reoccur. We will post incidents here on our status page as each instance of this issue occurs whilst we continue to work to address the underlying cause.
2023-February-1 Service Incident 2
Incident Report for Sauce Labs
Postmortem
Posted Feb 15, 2023 - 09:47 UTC

Resolved
After taking remedial action, we are seeing normal wait times and error rates for MacOS and iOS simulator tests. This incident is resolved.
Posted Feb 02, 2023 - 00:48 UTC
Update
We are currently seeing an increase in error rates for MacOS and iOS simulator tests and are taking remedial action. We are continuing to investigate.
Posted Feb 02, 2023 - 00:03 UTC
Investigating
We are experiencing elevated wait times for MacOS and iOS simulator tests in our US datacenter, which may cause tests to be slow to start. We are investigating.
Posted Feb 01, 2023 - 23:01 UTC
This incident affected: Automated Browser Testing (US-West), Automated Virtual Mobile Device Testing (US-West), Live Browser Testing (US-West), and Live Virtual Mobile Device Testing (US-West).