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We are experiencing intermittent issues with iOS Simulators and MacOS desktop browser tests in our US-West data center, caused by a third-party service disruption. Our engineering team is actively coordinating with the provider to restore full service.

2023-February-1 Service Incident 2

Incident Report for Sauce Labs

Postmortem

Posted Feb 15, 2023 - 09:47 UTC

Resolved

After taking remedial action, we are seeing normal wait times and error rates for MacOS and iOS simulator tests. This incident is resolved.
Posted Feb 02, 2023 - 00:48 UTC

Update

We are currently seeing an increase in error rates for MacOS and iOS simulator tests and are taking remedial action. We are continuing to investigate.
Posted Feb 02, 2023 - 00:03 UTC

Investigating

We are experiencing elevated wait times for MacOS and iOS simulator tests in our US datacenter, which may cause tests to be slow to start. We are investigating.
Posted Feb 01, 2023 - 23:01 UTC
This incident affected: Automated Browser Testing (US-West), Automated Virtual Mobile Device Testing (US-West), Live Browser Testing (US-West), and Live Virtual Mobile Device Testing (US-West).