Partially Degraded Service

We are currently experiencing a slight reduction in available public and private iOS devices in the EU-Central Data Center. We expect to restore full availability for all iOS users in the EU-Central Data Center by tomorrow, Thursday, July 3, 2025, end of day

Get email notifications whenever Sauce Labs creates, updates or resolves an incident.

Email address:

Enter OTP:

Resend OTP in: seconds

Didn't receive the OTP? Resend OTP

By subscribing you agree to our Privacy Policy.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Get text message notifications whenever Sauce Labs creates or resolves an incident.

Country code:

Phone number:

Change number Enter OTP:

Resend OTP in: 30 seconds

Didn't receive the OTP? Resend OTP

Message and data rates may apply. By subscribing you agree to our Privacy Policy, the Atlassian Terms of Service, and the Atlassian Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Get incident updates and maintenance status messages in Slack.

Subscribe via Slack

By subscribing you acknowledge our Privacy Policy. In addition, you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy.

Get webhook notifications whenever Sauce Labs creates an incident, updates an incident, resolves an incident or changes a component status.

Webhook URL:

The URL we should send the webhooks to

Email address:

We'll send you email if your endpoint fails

By subscribing you agree to our Privacy Policy.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Follow @sauceops or view our profile.

Visit our support site.

Get the Atom Feed or RSS Feed.

2022-May-17 Resolved Service Incident

Incident Report for Sauce Labs

Resolved

Between 09:21 and 10:31 UTC, Live Real Device tests were unresponsive in our UI. Tests started but it was not possible to control the app or browser on the device. Remedial action was taken and these tests are now working as expected. All services are fully operational.

Posted May 17, 2022 - 10:30 UTC