Sauce Labs Maintenance Windows for Sauce Labs
We are currently performing maintenance that will affect the initiation of new Sauce Connect tunnel instances. The maintenance is expected to be completed by 2:00 PM PST. We appreciate your understanding and patience as we work to enhance our service.

2024-October-30 Service Incident

Incident Report for Sauce Labs

Resolved

After taking remedial action all services are operating as normal. This incident is resolved.
Posted Oct 30, 2024 - 21:52 UTC

Monitoring

We have taken remedial action and are seeing an improvement with Sauce Connect tunnel startup and allocation in the US-West-1 data center. We are monitoring
Posted Oct 30, 2024 - 20:53 UTC

Investigating

We are currently seeing intermittent issues with Sauce Connect tunnel startup and allocation in the US-West-1 data center. We are investigating.
Posted Oct 30, 2024 - 19:00 UTC
This incident affected: Automated Browser Testing (US-West), Automated Virtual Mobile Device Testing (US-West), Automated Real Device Testing (US-West), Live Browser Testing (US-West), Live Virtual Mobile Device Testing (US-West), Live Real Device Testing (US-West), API Testing (US-West), Sauce Connect (US-West), Visual Testing (Visual Testing Hub, Visual Testing Infrastructure), Native Framework Mobile App Testing (US-West), and Sauce Orchestrate (US-West).