We are currently performing maintenance that will affect the initiation of new Sauce Connect tunnel instances. The maintenance is expected to be completed by 2:00 PM PST. We appreciate your understanding and patience as we work to enhance our service.
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Access to support portal has been restored. We continue to monitor.
Posted Oct 01, 2024 - 18:20 UTC
Update
We are continuing to monitor the status and update once the third party issue is resolved
Posted Oct 01, 2024 - 17:06 UTC
Update
We are continuing to monitor the status and update once the third party issue is resolved
Posted Oct 01, 2024 - 16:56 UTC
Identified
A third party provider is currently experiencing an outage which is impacting support.saucelabs.com. If this is an emergency and you wish to reach Sauce Labs Support team, please email us at support.outage@saucelabs.com.
Posted Oct 01, 2024 - 16:32 UTC
This incident affected: Other (support.saucelabs.com).