Sauce Labs will have a four hour previously scheduled maintenance window on Wednesday, July 10th, starting at 04:00 UTC and ending at 08:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US West data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to four hours.
Get email notifications whenever Sauce Labs creates, updates or resolves an incident.
Get text message notifications whenever Sauce Labs creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Access to support portal has been restored. We continue to monitor.
Posted Oct 01, 2024 - 18:20 UTC
Update
We are continuing to monitor the status and update once the third party issue is resolved
Posted Oct 01, 2024 - 17:06 UTC
Update
We are continuing to monitor the status and update once the third party issue is resolved
Posted Oct 01, 2024 - 16:56 UTC
Identified
A third party provider is currently experiencing an outage which is impacting support.saucelabs.com. If this is an emergency and you wish to reach Sauce Labs Support team, please email us at support.outage@saucelabs.com.
Posted Oct 01, 2024 - 16:32 UTC
This incident affected: Other (support.saucelabs.com).