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2026-October-08 Service Incident

Incident Report for Sauce Labs

Resolved

After taking remedial action, the error ingestion issue in Error Reporting (Backtrace) has been resolved. All services are fully operational.
Posted Oct 08, 2026 - 18:50 UTC

Monitoring

The root cause of error ingestion for Error Reporting (Backtrace) has been identified. Remediation has been applied, and we are actively monitoring the situation.
Posted Oct 08, 2026 - 17:20 UTC

Update

We are continuing to investigate this issue.
Posted Oct 08, 2026 - 16:52 UTC

Investigating

We are experiencing a degradation in error ingestion for Error Reporting (Backtrace) using crashpad on Android and Linux across all Data Centers. We are currently investigating.
Posted Oct 08, 2026 - 16:48 UTC
This incident affected: Error Reporting (Backtrace) (US-West, EU-Central, US-East).