Sauce Labs Maintenance Windows for Sauce Labs
We are experiencing cellular connectivity issues affecting 10% of private RDC devices in our US datacenter. A carrier technician is currently on site investigating the issue.
2023-May-5 Service Incident 2
Incident Report for Sauce Labs
Resolved
After taking remedial action, RDC tests are consistently starting successfully in the US-West-1 Data Center. All services are fully operational.
Posted May 05, 2023 - 18:12 UTC
Update
After making some changes, we are seeing a decrease in RDC start failures. We are still investigating further.
Posted May 05, 2023 - 16:25 UTC
Investigating
Android and iOS Real Device tests are failing to start intermittently on our US-West-1 Data Center. We are investigating.
Posted May 05, 2023 - 15:27 UTC
This incident affected: Automated Real Device Testing (US-West) and Live Real Device Testing (US-West).
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