2022-June-21 Service Incident

Incident Report for Sauce Labs

Resolved

After taking remedial action, all tests using Saucectl are now running. This issue is now resolved, All services are fully operational.

Posted Jun 21, 2022 - 13:20 UTC

Identified

We have identified that this is affecting Real Device native framework tests run using versions of saucectl prior to 0.99.0. We are still working on resolving the issue, but upgrading to saucectl 0.99.0 or later (https://docs.saucelabs.com/dev/cli/saucectl/#updating-saucectl) should work around the issue.

Posted Jun 21, 2022 - 12:50 UTC

Investigating

In both our US-West and EU-Central datacenters, Real Device native framework tests run using saucectl are failing to start. We are investigating.

Posted Jun 21, 2022 - 12:21 UTC

This incident affected: Native Mobile App Testing (US-West, EU-Central).