Partially Degraded Service
We are currently experiencing a slight reduction in available public and private iOS devices in the EU-Central Data Center. We expect to restore full availability for all iOS users in the EU-Central Data Center by tomorrow, Thursday, July 3, 2025, end of day
2025-April-23 Resolved Service Incident
Incident
Report for Sauce Labs
Postmortem
Dates:
Wednesday April 23rd 2025, 16:50 UTC - 17:50 UTC
What happened:
Native Android tests failed in the EU-Central-1 datacenter.
Why it happened:
A large increase in simultaneous jobs with unique applications and cache misses, exhausted resources on the hosts responsible for installing Android native applications.
How we fixed it:
Resources were increased to cope with demand.
What we are doing to prevent it from happening again:
We have introduced additional controls on native application installs to prevent simultaneous downloads of the same app to a single host .
Resolved
Between 16:55 - 17:25 UTC, we experienced Android Real Device Test failures in our EU data center. After taking remedial action, the issue has been resolved. All services are fully operational.