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We are aware of an ongoing issue preventing logins to App Distribution when using Single Sign-On (SSO). We are actively investigating..

2026-January-5 Service Incident

Incident Report for Sauce Labs

Resolved

We were experiencing device unavailability in our private device cloud in the US data center and we have deployed a fix. This issue has been resolved. All services are fully operational.
Posted Jan 05, 2026 - 22:24 UTC

Monitoring

We have been experiencing device unavailability in our private device cloud in the US data center and have identified the root cause. We have deployed a fix and we are monitoring.
Posted Jan 05, 2026 - 21:15 UTC
This incident affected: Automated Real Device Testing (US-West) and Live Real Device Testing (US-West).
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