We are actively working with our third-party provider to resolve an issue affecting access to the Sauce Labs UI in EU-Central-1 Data Center. This message will remain in place until normal operations resume. Thank you for your patience while we work toward a resolution.
After taking remedial action, Real Device test error rates have returned to normal in the US-West-1 data center. All services are fully operational.
Posted Oct 28, 2026 - 14:29 UTC
Update
The root cause of the elevated error rates for Real Device tests in the US-West-1 data center has been identified. Remediation has been applied, and we are actively monitoring the situation.
Posted Oct 28, 2026 - 14:00 UTC
Investigating
We are currently seeing elevated error rates for iOS and Android real device tests in US-West-1 data center. We are currently investigating.
Posted Oct 28, 2026 - 12:51 UTC
This incident affected: Automated Real Device Testing (US-West).
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