Sauce Labs Maintenance Windows for Sauce Labs
We are currently performing maintenance that will affect the initiation of new Sauce Connect tunnel instances. The maintenance is expected to be completed by 2:00 PM PST. We appreciate your understanding and patience as we work to enhance our service.

2023-June-24 Service Incident 2

Incident Report for Sauce Labs

Postmortem

Posted Jul 11, 2023 - 10:27 UTC

Resolved

After taking remedial action, Windows Desktop sessions are starting successfully in our US-West-1 Data center and error rates are back to normal. All services are fully operational.
Posted Jun 24, 2023 - 03:02 UTC

Investigating

Windows tests are seeing elevated error rates in our US-West-1 Data center. We are investigating.
Posted Jun 24, 2023 - 02:11 UTC
This incident affected: Automated Browser Testing (US-West) and Live Browser Testing (US-West).