Maintenance Window
We are actively working with our third-party provider to resolve an issue affecting access to the Sauce Labs UI in EU-Central-1 Data Center. This message will remain in place until normal operations resume. Thank you for your patience while we work toward a resolution.
2026-October-13 Service Incident
Incident
Report for Sauce Labs
Resolved
The root cause of issue affecting our UI access in the EU-Central-1 is tied to an ongoing incident with one of our third-party infrastructure providers in the data center. While our team is keeping this incident ticket closed on our end, we are actively tracking the provider's ongoing investigation and will monitor performance closely.
Update
We are continuing to work with our partners and relevant teams to investigate and resolve the ongoing issue in the EU-Central-1 data center. We will share further updates as more information becomes available.
Update
We are working closely with our third-party providers to resolve the ongoing issue in the EU-Central-1 data center. The investigation is ongoing.
Update
We have made progress in narrowing down the cause of the ongoing Sauce Labs UI issues in the EU-Central-1 data center. The investigation is ongoing.
Update
We are still experiencing issues with the Sauce Labs UI in the EU-Central-1 data center. We are continuing to investigate.
Investigating
We are experiencing an issue with the Sauce Labs UI in EU-Central-1 data center. We are investigating.
This incident affected: Live Browser Testing (EU-Central), Live Virtual Mobile Device Testing (EU-Central), and Live Real Device Testing (EU-Central).