We are experiencing cellular connectivity issues affecting 10% of private RDC devices in our US datacenter. A carrier technician is currently on site investigating the issue.
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After taking remedial action, WIFI connectivity is back to normal on iOS Real devices in our US-West-1 & EU-Central-1 Data Centers. This issue is resolved.
Posted May 15, 2023 - 12:59 UTC
Monitoring
After taking remedial action, we are seeing error rates decreasing in iOS Real devices in our US-West-1 & EU-Central-1 Data Centers. We are currently monitoring.
Posted May 15, 2023 - 11:22 UTC
Investigating
We are experiencing intermittent WiFi connection failures on iOS Real devices in our US-West-1 & EU-Central-1 Data Centers, leading to increased error rates. We are investigating.
Posted May 15, 2023 - 10:16 UTC
This incident affected: Automated Real Device Testing (US-West, EU-Central) and Live Real Device Testing (US-West, EU-Central).
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