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We are experiencing intermittent issues with iOS Simulators and MacOS desktop browser tests in our US-West data center, caused by a third-party service disruption. Our engineering team is actively coordinating with the provider to restore full service.

2026-June-18 Service Incident

Incident Report for Sauce Labs

Resolved

After taking remedial action, we are now seeing real devices available for testing in the EU-Central-1 data center. All services are fully operational.
Posted Jun 18, 2026 - 06:59 UTC

Monitoring

We have been experiencing device unavailability in our EU-Central-1 data center and have identified the root cause. We have taken remedial action and are currently monitoring.
Posted Jun 18, 2026 - 06:12 UTC

Investigating

Around 3:51 AM UTC we started experiencing lower iOS device availability in the EU-Central data center. Our team is actively investigating the root cause and working toward a resolution.
Posted Jun 18, 2026 - 07:30 UTC
This incident affected: Automated Real Device Testing (EU-Central) and Live Real Device Testing (EU-Central).