We are currently experiencing a slight reduction in available public and private iOS devices in the EU-Central Data Center. We expect to restore full availability for all iOS users in the EU-Central Data Center by tomorrow, Thursday, July 3, 2025, end of day
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After taking remedial action, we are seeing normal wait times and the error rates during session creation have subsided for desktop and virtual mobile device tests. This incident is resolved.
Posted Feb 02, 2023 - 23:24 UTC
Update
We are continuing to investigate this issue.
Posted Feb 02, 2023 - 21:31 UTC
Investigating
Desktop and virtual mobile device tests are receiving long wait times and a high rate of errors upon session start. This includes MacOS desktop, Windows desktop, Android emulator tests, and iOS simulator tests. We are investigating.
Posted Feb 02, 2023 - 21:00 UTC
This incident affected: Automated Browser Testing (US-West, EU-Central), Automated Virtual Mobile Device Testing (US-West, EU-Central), Live Browser Testing (US-West, EU-Central), Live Virtual Mobile Device Testing (US-West, EU-Central), and Native Framework Mobile App Testing (US-West, EU-Central).
Partially Degraded Service