Monday September 20th 2021, 11:30 - 19:50 UTC
Sauce Labs UI pages and Real Device testing were not fully functional in our US-West-1 instance.
Due to an increased amount of test report data for real devices, one of our long running queries caused the database to become unresponsive, resulting in real device testing and the Sauce Labs UI not being fully functional.
We improved the efficiency of the database query for large amounts of data.
We are improving our data storage limitations and optimizing the database setup, as well as extending our monitoring capabilities.