We are currently experiencing a slight reduction in available public and private iOS devices in the EU-Central Data Center. We expect to restore full availability for all iOS users in the EU-Central Data Center by tomorrow, Thursday, July 3, 2025, end of day
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After taking remedial action, Samsung Real devices are available in all our data centers. This incident is now resolved.
Posted Mar 13, 2024 - 16:36 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 13, 2024 - 14:31 UTC
Update
We continue to experience reduced availability of Samsung Real devices in our Public pool in the US-West-1 and EU-Central-1 data centers. We continue to investigate.
Posted Mar 13, 2024 - 10:06 UTC
Update
We continue to experience reduced availability of Samsung Real devices in our Public pool in the US-West-1 and EU-Central-1 data centers. Investigation is underway.
Posted Mar 12, 2024 - 22:40 UTC
Update
We are experiencing reduced availability of Samsung Real devices in our US-West-1 and EU-Central-1 data centers. We continue to investigate.
Posted Mar 12, 2024 - 16:55 UTC
Investigating
We are experiencing reduced availability of Samsung Real devices in the US-West-1 data center. We are investigating.
Posted Mar 12, 2024 - 14:12 UTC
This incident affected: Automated Real Device Testing (US-West, EU-Central), Live Real Device Testing (US-West, EU-Central), and Native Framework Mobile App Testing (US-West, EU-Central).
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