We are experiencing intermittent issues with iOS Simulators and MacOS desktop browser tests in our US-West data center, caused by a third-party service disruption. Our engineering team is actively coordinating with the provider to restore full service.
After taking remedial action, Samsung Real devices are available in all our data centers. This incident is now resolved.
Posted Mar 13, 2024 - 16:36 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 13, 2024 - 14:31 UTC
Update
We continue to experience reduced availability of Samsung Real devices in our Public pool in the US-West-1 and EU-Central-1 data centers. We continue to investigate.
Posted Mar 13, 2024 - 10:06 UTC
Update
We continue to experience reduced availability of Samsung Real devices in our Public pool in the US-West-1 and EU-Central-1 data centers. Investigation is underway.
Posted Mar 12, 2024 - 22:40 UTC
Update
We are experiencing reduced availability of Samsung Real devices in our US-West-1 and EU-Central-1 data centers. We continue to investigate.
Posted Mar 12, 2024 - 16:55 UTC
Investigating
We are experiencing reduced availability of Samsung Real devices in the US-West-1 data center. We are investigating.
Posted Mar 12, 2024 - 14:12 UTC
This incident affected: Automated Real Device Testing (US-West, EU-Central), Live Real Device Testing (US-West, EU-Central), and Native Framework Mobile App Testing (US-West, EU-Central).
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