Maintenance Windows for Sauce Labs
Sauce Labs will have a four hour previously scheduled maintenance window on Wednesday, July 10th, starting at 04:00 UTC and ending at 08:00 UTC. During this maintenance window, we will be making updates to our infrastructure and services in our US West data center. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to four hours.
2024-March-12 Service Incident
Incident
Report for Sauce Labs
Resolved
After taking remedial action, Samsung Real devices are available in all our data centers. This incident is now resolved.
Identified
The issue has been identified and a fix is being implemented.
Update
We continue to experience reduced availability of Samsung Real devices in our Public pool in the US-West-1 and EU-Central-1 data centers. We continue to investigate.
Update
We continue to experience reduced availability of Samsung Real devices in our Public pool in the US-West-1 and EU-Central-1 data centers. Investigation is underway.
Update
We are experiencing reduced availability of Samsung Real devices in our US-West-1 and EU-Central-1 data centers. We continue to investigate.
Investigating
We are experiencing reduced availability of Samsung Real devices in the US-West-1 data center. We are investigating.
This incident affected: Automated Real Device Testing (US-West, EU-Central), Live Real Device Testing (US-West, EU-Central), and Native Framework Mobile App Testing (US-West, EU-Central).