Monday November 15th 2021, 20:17 - 22:30 UTC
Automated and Live browser tests as well as virtual and real mobile device tests were failing to start in our EU-Central-1 data center.
An upstream provider pushed a change to a cluster that disabled a feature that enabled critical internal communication flows.
A workaround was implemented that bypassed the feature that was removed.
We are working with the provider to prevent future removals of the affected service.