We are experiencing cellular connectivity issues affecting 10% of private RDC devices in our US datacenter. A carrier technician is currently on site investigating the issue.
Get email notifications whenever Sauce Labs creates, updates or resolves an incident.
Get text message notifications whenever Sauce Labs creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
After taking remedial action, Real Device tests and Sauce Connect tunnels have returned to normal operation in our US-West-1 and EU-Central-1 Data Centers. This incident is resolved.
Posted May 16, 2023 - 12:19 UTC
Monitoring
After taking remedial action, Real Device tests and Sauce Connect tunnels are starting without issues in our US-West-1 and EU-Central-1 Data Centers. We are continuing to monitor.
Posted May 16, 2023 - 11:45 UTC
Investigating
We are seeing errors when starting Real Device tests and Sauce Connect tunnels in our US-West-1 and EU-Central-1 Data Centers. We are investigating.
Posted May 16, 2023 - 10:44 UTC
This incident affected: Automated Real Device Testing (US-West, EU-Central) and Sauce Connect (US-West, EU-Central).
Maintenance Windows for Sauce Labs