Sauce Labs Maintenance Windows for Sauce Labs
We are currently performing maintenance that will affect the initiation of new Sauce Connect tunnel instances. The maintenance is expected to be completed by 2:00 PM PST. We appreciate your understanding and patience as we work to enhance our service.

2023-May 16 Service Incident 2

Incident Report for Sauce Labs

Postmortem

Posted Jun 02, 2023 - 18:09 UTC

Resolved

After taking remedial action, Real Device tests and Sauce Connect tunnels have returned to normal operation in our US-West-1 and EU-Central-1 Data Centers. This incident is resolved.
Posted May 16, 2023 - 12:19 UTC

Monitoring

After taking remedial action, Real Device tests and Sauce Connect tunnels are starting without issues in our US-West-1 and EU-Central-1 Data Centers. We are continuing to monitor.
Posted May 16, 2023 - 11:45 UTC

Investigating

We are seeing errors when starting Real Device tests and Sauce Connect tunnels in our US-West-1 and EU-Central-1 Data Centers. We are investigating.
Posted May 16, 2023 - 10:44 UTC
This incident affected: Automated Real Device Testing (US-West, EU-Central) and Sauce Connect (US-West, EU-Central).