Sauce Labs Partially Degraded Service
We are currently experiencing a slight reduction in available public and private iOS devices in the EU-Central Data Center. We expect to restore full availability for all iOS users in the EU-Central Data Center by tomorrow, Thursday, July 3, 2025, end of day

2023-May 16 Service Incident 2

Incident Report for Sauce Labs

Postmortem

Posted Jun 02, 2023 - 18:09 UTC

Resolved

After taking remedial action, Real Device tests and Sauce Connect tunnels have returned to normal operation in our US-West-1 and EU-Central-1 Data Centers. This incident is resolved.
Posted May 16, 2023 - 12:19 UTC

Monitoring

After taking remedial action, Real Device tests and Sauce Connect tunnels are starting without issues in our US-West-1 and EU-Central-1 Data Centers. We are continuing to monitor.
Posted May 16, 2023 - 11:45 UTC

Investigating

We are seeing errors when starting Real Device tests and Sauce Connect tunnels in our US-West-1 and EU-Central-1 Data Centers. We are investigating.
Posted May 16, 2023 - 10:44 UTC
This incident affected: Automated Real Device Testing (US-West, EU-Central) and Sauce Connect (US-West, EU-Central).