Date: September 28, 2018
Time: 10:05 am - 10:35 am PDT
*Automated tests could not be run. The web application and REST API were unavailable.
*Why it happened:
*Statistic collection on the database caused contention during a period of high customer activity.
*How we fixed it:
*Once statistic collection was finished, the application was able to operate normally.
*What we are doing to prevent it from happening again:
*We have tuned the statistic collection parameters to greatly reduce the overhead of statistic collection and are investigating scheduling it during off peak hours.