Sauce Labs Maintenance Windows for Sauce Labs
We are experiencing cellular connectivity issues affecting 10% of private RDC devices in our US datacenter. A carrier technician is currently on site investigating the issue.
2023-May-8 Service Incident
Incident Report for Sauce Labs
Resolved
We have taken corrective steps and are seeing all Real Device tests start successfully in the US-West-1 Data Center. All services are fully operational.
Posted May 08, 2023 - 22:11 UTC
Update
We continue to see intermittent start failures for Real Devices in the US-West-1 Data Center. We continue to investigate.
Posted May 08, 2023 - 17:57 UTC
Investigating
Android and iOS Real Device tests are failing to start intermittently on our US-West-1 Data Center. We are investigating.
Posted May 08, 2023 - 16:50 UTC
This incident affected: Automated Real Device Testing (US-West) and Live Real Device Testing (US-West).