Sauce Labs Partially Degraded Service
We are currently experiencing a slight reduction in available public and private iOS devices in the EU-Central Data Center. We expect to restore full availability for all iOS users in the EU-Central Data Center by tomorrow, Thursday, July 3, 2025, end of day

2023-May-8 Service Incident

Incident Report for Sauce Labs

Postmortem

Posted Jun 02, 2023 - 17:51 UTC

Resolved

We have taken corrective steps and are seeing all Real Device tests start successfully in the US-West-1 Data Center. All services are fully operational.
Posted May 08, 2023 - 22:11 UTC

Update

We continue to see intermittent start failures for Real Devices in the US-West-1 Data Center. We continue to investigate.
Posted May 08, 2023 - 17:57 UTC

Investigating

Android and iOS Real Device tests are failing to start intermittently on our US-West-1 Data Center. We are investigating.
Posted May 08, 2023 - 16:50 UTC
This incident affected: Automated Real Device Testing (US-West) and Live Real Device Testing (US-West).