2023-May-8 Service Incident

Incident Report for Sauce Labs

Postmortem

See https://status.saucelabs.com/incidents/wg0db4k4d3xq

Posted Jun 02, 2023 - 17:51 UTC

Resolved

We have taken corrective steps and are seeing all Real Device tests start successfully in the US-West-1 Data Center. All services are fully operational.

Posted May 08, 2023 - 22:11 UTC

Update

We continue to see intermittent start failures for Real Devices in the US-West-1 Data Center. We continue to investigate.

Posted May 08, 2023 - 17:57 UTC

Investigating

Android and iOS Real Device tests are failing to start intermittently on our US-West-1 Data Center. We are investigating.

Posted May 08, 2023 - 16:50 UTC

This incident affected: Automated Real Device Testing (US-West) and Live Real Device Testing (US-West).