We are experiencing intermittent issues with iOS Simulators and MacOS desktop browser tests in our US-West data center, caused by a third-party service disruption. Our engineering team is actively coordinating with the provider to restore full service.
We have taken corrective action. Sauce Connect tunnels are starting and tests and the dashboard are working without issues. We are continuing to monitor.
Posted May 16, 2023 - 08:14 UTC
Update
The Sauce Labs dashboard in our EU data center is also slow to load. We are investigating.
Posted May 16, 2023 - 07:15 UTC
Investigating
Customers are continuing to experience intermittent issues starting Sauce Connect tunnels and running tests using Sauce Connect tunnels in our EU-Central data center. We are investigating.
Posted May 16, 2023 - 07:08 UTC
This incident affected: Live Real Device Testing (EU-Central), Sauce Connect (EU-Central), and Sauce Labs Dashboard (EU-Central).
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