We are currently experiencing a slight reduction in available public and private iOS devices in the EU-Central Data Center. We expect to restore full availability for all iOS users in the EU-Central Data Center by tomorrow, Thursday, July 3, 2025, end of day
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We have taken corrective action. Sauce Connect tunnels are starting and tests and the dashboard are working without issues. We are continuing to monitor.
Posted May 16, 2023 - 08:14 UTC
Update
The Sauce Labs dashboard in our EU data center is also slow to load. We are investigating.
Posted May 16, 2023 - 07:15 UTC
Investigating
Customers are continuing to experience intermittent issues starting Sauce Connect tunnels and running tests using Sauce Connect tunnels in our EU-Central data center. We are investigating.
Posted May 16, 2023 - 07:08 UTC
This incident affected: Live Real Device Testing (EU-Central), Sauce Connect (EU-Central), and Sauce Labs Dashboard (EU-Central).
Partially Degraded Service